Eagle Crest HOA Manager - Guest Services Agent (HOA)

divh2Guest Services Agent/h2pThe Guest Services Agent provides shuttle services, CPR/First Aid, postal services, and property monitoring. The Guest Services Agent is responsible for assisting all elements of the Property Services Departments, housekeeping, maintenance, front desk and others as assigned. This is a full-time customer facing role that requires frequent communication and collaboration with customers, managers and vendors./ppstrongQualifications:/strong/pulliMinimum two years administrative experience./liliProven Customer Service experience required./liliOutstanding communication and interpersonal abilities (people skills, positive phone/email etiquette, writing skills, service-oriented, diplomatic and occasionally shows the ability to be firm with tact)/liliInventory management/liliExcellent organizational skills/aptitudes/liliMotivated and self-driven/li/ulpstrongJob Responsibilities:/strong/pulliFirst point of contact in handling customer inquiries/liliHandles a variety of reporting tasks/liliConducts snow removal/liliDrives, maintains, and service shuttle vans/liliMaintain tools and equipment for maintenance and repairs/liliProvide Postage services/liliAssist colleagues whenever necessary/liliPrimarily On-Call, although, infrequent extended hours may be required/liliOther duties as assigned./li/ulpProperty Information:/ppEagle Crest is a full-service destination resort located just outside the city of Redmond on 1700 acres in the high desert of Central Oregon. Nestled against the majestic Cascade Mountains near Bend, Oregon, Eagle Crest boasts over 300 days of sunshine each year with an annual rainfall of less than nine inches./p/div