Director, Digital Loss Prevention North America (Remote Work Option)

divh2Director Of Digital Loss Prevention/h2pOpen to remote work except in South Dakota, Vermont and West Virginia./ppThe annual base salary for this position ranges from $149,900.00 in our lowest geographic market to $316,000.00 in our highest geographic market. Actual salary will vary based on a candidates location, qualifications, skills and experience./ppInformation about benefits can be found here./ppThe Digital Loss Prevention team are experts at identifying fraud, abuse and systematic loopholes that result in financial losses in North America. They work as a team to deliver solutions that protect profit and reduce friction for our members to maximize investment in the business and deliver the best possible product to consumers. The role leads three teams (Quality Assurance, Analytics and Operations) and will be reporting to the Sr. Director Digital Operations in North America and work closely with Sr. Director Global Digital Loss Prevention to deliver the results./ppWere looking for an outstanding Director of Digital Loss Prevention - to combine their fraud/loss prevention experience, problem solving abilities, team leadership, relationship building, management skills, critical thinking, and creativity to help lead the future of the North America Digital fraud/abuse strategy./ppThe ideal candidate needs to be a highly collaborative leader, setting aspirational risk mitigation vision in coordination with Global leaders. You will recognize trends inside and outside of Nike that could have a material effect on the profitability of Nike Digital./ppThis person will be passionate about the brand, applying deep expertise, analytics and operational excellence to protect Nike from bad actors. You will employ various tools in creative ways to mitigate fraud and abuse across the Nike ecosystem./ppQualifications include:/pulliBachelors degree in Business, Cyber Security, Computer Science, Psychology or related field. Will accept any suitable combination of education, experience and training/liliMinimum 5 years of experience in abuse mitigation and fraud prevention and 8 years of experience in digital /eCommerce industry (i.e. Amazon, Google, etc.) or Fraud Prevention Systems./liliExpertise in bots, digital products, payment fraud tools (including AI and machine learning solutions), and digital transaction platforms such as Nike.com/App/SNKRS./liliExperience in statistical analysis, data mining and tools such as SQL, Python and R to identify patterns in data./liliExperience managing high-impact projects related to abuse detection, prevention, and mitigation, with a focus on identifying and addressing emerging forms of abuse./liliExperience in both consumer and internal policy development and enforcement to support holistic abuse protection plans./liliAbility to operate in areas of uncertainty and ambiguity/liliDemonstrated ability to analyze complex business opportunities, articulate business implications, and develop strategies to ensure Nike remains best-in-class./liliStrong leadership identity with ability to influence up and down the organization/liliProven history of leading and inspiring a diverse team to deliver high quality results and team engagement./li/ulpThis critical role will create and innovate North America Digital Fraud standards, strategies, tools, resources, and vendor relationships to best support fraud and abuse for North America. You will work closely with Global teams to track team and vendor performance and create a consistent operational framework that shape future Digital LP capabilities./pulliIdentify gaps in current systems, policies and strategies and take actions to mitigate emerging fraud risks with guidance from your teams./liliChampion the needs of business teams and stakeholders throughout the development process, ensuring that what is delivered meets the original goals and objectives of the project/liliBuild strong relationships with Digital Operations, HR, Finance, Legal, Digital Product, Global DLP, Global Investigation and other cross functional teams to develop comprehensive omni-channel protection strategies and operate the best-in-class loss prevention organization/liliManage multiple projects to enhance and optimize fraud strategy systems and tools/liliRecommend enhancements and process improvements based on assessment of fraud systems and processes/liliPartner with various project teams to identify fraud impacts, and provide recommendations and requirements to ensure optimal fraud controls balanced with customer experience/liliCommunicate and report overall status, primary metrics, essential fraud issues and solution plans and readiness timelines to senior management/liliShape the vision, direction and culture of Nike Digital Loss Prevention. Build a highly engaged and productive DLP team with talent bench./li/ulpWe offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form./p/div