NYC Staffing
Banking Center Senior Relationship Banker
NYC Staffing, New York, New York, United States, 10001
Webster Financial Corporation Banking Center Role
Founded in 1935, Webster focuses on putting people first to help individuals, families, businesses, and colleagues achieve their financial goals. Integrity, collaboration, accountability, agility, respect, and excellence set us apart as a bank and an employer. Join our team to expand your career potential, benefit from development opportunities, and enjoy meaningful work. This role is responsible for achieving sales, service, operation goals for the Banking Center, based on Webster's Strategic Guidelines. This individual assumes responsibility for the branch in the Banking Center Manager's absence. They will work with existing clients and prospects to deepen the share of wallet and increase market share. They will play a vital role in coaching staff to cross-sell products and services by maintaining a working knowledge of Webster's products. They will assist with completion of required operational tasks to help the team achieve/exceed audits. Colleague will develop and maintain a strong partnership with various business segments through collaboration and communication with the ability to supervise and coach others. Assists Banking Center Manager with achievement of banking center sales, customer service, P&L management, operations, and employee development. Assumes responsibility for the banking center in the Manager's absence and always ensures exceptional client experience. Expected to achieve/exceed individual sales, service & operations targets. Responds to customers' needs by processing routine banking transactions accurately; prepare and compile client application/information to open accounts. Build COI's by networking and prospecting to propagate the Webster brand and create value. Successfully use lead management tools and resources to document activities, e.g., Salesforce. Support segmentation strategy with existing clients by implementing sales, retention, and other bank initiatives to support Banking Center's growth and profitability objectives. Assist with the completion of required audits and operational standards. Ensure compliance with Federal and State laws as well as bank policies and procedures. Meet/exceed branch evaluation requirements. Provide mentorship and guidance to colleagues to adhere to sales and service process by demonstrating leadership skills and modeling the way. Skills and abilities include working knowledge of all products and services, keeping current with all systems used for branch transaction processing, demonstrating strong customer service skills and the ability to support teamwork, creating a positive working environment, and the ability to work a flexible and/or rotating schedule. Travel may be required to alternate Banking Centers. Education qualifications include an H.S. Diploma or General Education Degree (GED) required, college preferred. Experience qualifications include 3-4 years customer sales/service experience with 1-2 years supervisory experience. Demonstrated success in leading, coaching, and motivating is required. The estimated salary range for this position is $31.00 per hour USD to $33.00 per hour USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. This position is eligible for incentive compensation. Webster Financial Corporation and its subsidiaries are equal opportunity employers committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.
Founded in 1935, Webster focuses on putting people first to help individuals, families, businesses, and colleagues achieve their financial goals. Integrity, collaboration, accountability, agility, respect, and excellence set us apart as a bank and an employer. Join our team to expand your career potential, benefit from development opportunities, and enjoy meaningful work. This role is responsible for achieving sales, service, operation goals for the Banking Center, based on Webster's Strategic Guidelines. This individual assumes responsibility for the branch in the Banking Center Manager's absence. They will work with existing clients and prospects to deepen the share of wallet and increase market share. They will play a vital role in coaching staff to cross-sell products and services by maintaining a working knowledge of Webster's products. They will assist with completion of required operational tasks to help the team achieve/exceed audits. Colleague will develop and maintain a strong partnership with various business segments through collaboration and communication with the ability to supervise and coach others. Assists Banking Center Manager with achievement of banking center sales, customer service, P&L management, operations, and employee development. Assumes responsibility for the banking center in the Manager's absence and always ensures exceptional client experience. Expected to achieve/exceed individual sales, service & operations targets. Responds to customers' needs by processing routine banking transactions accurately; prepare and compile client application/information to open accounts. Build COI's by networking and prospecting to propagate the Webster brand and create value. Successfully use lead management tools and resources to document activities, e.g., Salesforce. Support segmentation strategy with existing clients by implementing sales, retention, and other bank initiatives to support Banking Center's growth and profitability objectives. Assist with the completion of required audits and operational standards. Ensure compliance with Federal and State laws as well as bank policies and procedures. Meet/exceed branch evaluation requirements. Provide mentorship and guidance to colleagues to adhere to sales and service process by demonstrating leadership skills and modeling the way. Skills and abilities include working knowledge of all products and services, keeping current with all systems used for branch transaction processing, demonstrating strong customer service skills and the ability to support teamwork, creating a positive working environment, and the ability to work a flexible and/or rotating schedule. Travel may be required to alternate Banking Centers. Education qualifications include an H.S. Diploma or General Education Degree (GED) required, college preferred. Experience qualifications include 3-4 years customer sales/service experience with 1-2 years supervisory experience. Demonstrated success in leading, coaching, and motivating is required. The estimated salary range for this position is $31.00 per hour USD to $33.00 per hour USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. This position is eligible for incentive compensation. Webster Financial Corporation and its subsidiaries are equal opportunity employers committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.