Synthflow AI
Synthflow AI is a
no-code platform for deploying voice AI agents
that automate phone calls across contact center operations and business process outsourcing (BPO) at scale. We help mid-market and enterprise companies manage routine calls to save teams time and resources. Our agents have already delivered measurable impact: Over
5 million hours
of contact center operations saved
35% more calls
answered compared to non-AI operators
45 million calls handled with a
99.9% uptime
Backed by
Accel, Atlantic Labs, and Singular
and trusted by over 1,000 customers, our growth leads an industry shift toward sophisticated and accessible conversational AI.
About the Role
As a
Sales Engineer
at
Synthflow , youll be the technical backbone of our sales organization
helping enterprise prospects understand, evaluate, and envision the impact of Synthflows AI phone agent solutions. Youll combine deep technical knowledge with compelling communication and storytelling to uncover customer pain points, design tailored solutions, and demonstrate the power of our platform. Youll work side-by-side with Account Executives, acting as a trusted advisor who bridges
sales, product, and engineering
to ensure every customer engagement is technically sound, strategically aligned, and impactful. This is a
pre-sales
role focused on
technical discovery, solution design, proof-of-concepts, and technical win .
Your Responsibilities
Partner with Account Executives
throughout the sales cycle to understand customer goals, challenges, and technical environments.
Lead technical discovery
sessions to assess fit, gather requirements, and translate them into scalable AI phone agent solutions.
Design and present tailored demos, prototypes, and proofs-of-concept (POCs)
that illustrate Synthflows capabilities in real-world scenarios.
Deliver clear, compelling technical presentations
for both executive and technical stakeholders.
Collaborate with engineering and product teams
to ensure proposed solutions are feasible, performant, and aligned with product capabilities.
Respond to RFPs, RFIs, and security questionnaires
with precision and clarity.
Own the technical validation process,
ensuring that prospects clearly see how Synthflow can deliver value and scale within their infrastructure.
Gather and relay customer feedback
to influence roadmap priorities and messaging.
Act as a trusted technical advocate
who can articulate the why behind Synthflows technology and its business impact.
Who You Are
You have
36 years
of experience in a
pre-sales, sales engineering, or solution consulting
role.
You excel at
technical storytelling
translating complex technology into clear business value.
You have hands-on familiarity with
APIs, CRMs, telephony systems, or workflow automation tools.
You understand
enterprise sales cycles
and how to navigate technical validation and procurement processes.
Youre comfortable building
demos or lightweight prototypes
to illustrate solutions.
You thrive on collaboration
working closely with both technical and commercial teams.
Youre curious, customer-obsessed, and motivated by helping prospects achieve clarity and confidence in their buying decision.
Preferred Qualifications (Bonus Points)
Experience with
AI, LLMs, conversational systems, or automation platforms.
Background in
enterprise SaaS or contact center technology.
Proven track record of
influencing large or complex technical deals.
Experience presenting to
C-suite and technical audiences alike.
What We Offer
Impactful work:
Help define how enterprises evaluate and adopt AI voice automation.
Fast-paced growth:
Join a scaling startup where your work directly shapes revenue outcomes.
Remote-first flexibility:
Work from anywhere, collaborate asynchronously.
Cutting-edge product:
Demonstrate a platform built on the frontier of AI and automation.
Career growth:
Opportunities to advance into leadership or technical specialization.
Rewarding package:
Competitive pay, equity options, and comprehensive benefits.
Founded in Berlin in 2023 by serial entrepreneurs Albert Astabatsyan, Hakob Astabatsyan, and Sassun Mirzakhan-Saky, Synthflow AI democratizes access to advanced voice AI with a no-code platform that lets
enterprises easily create, deploy and scale
natural-sounding, cost-effective voice agents tailored to their business needs.
no-code platform for deploying voice AI agents
that automate phone calls across contact center operations and business process outsourcing (BPO) at scale. We help mid-market and enterprise companies manage routine calls to save teams time and resources. Our agents have already delivered measurable impact: Over
5 million hours
of contact center operations saved
35% more calls
answered compared to non-AI operators
45 million calls handled with a
99.9% uptime
Backed by
Accel, Atlantic Labs, and Singular
and trusted by over 1,000 customers, our growth leads an industry shift toward sophisticated and accessible conversational AI.
About the Role
As a
Sales Engineer
at
Synthflow , youll be the technical backbone of our sales organization
helping enterprise prospects understand, evaluate, and envision the impact of Synthflows AI phone agent solutions. Youll combine deep technical knowledge with compelling communication and storytelling to uncover customer pain points, design tailored solutions, and demonstrate the power of our platform. Youll work side-by-side with Account Executives, acting as a trusted advisor who bridges
sales, product, and engineering
to ensure every customer engagement is technically sound, strategically aligned, and impactful. This is a
pre-sales
role focused on
technical discovery, solution design, proof-of-concepts, and technical win .
Your Responsibilities
Partner with Account Executives
throughout the sales cycle to understand customer goals, challenges, and technical environments.
Lead technical discovery
sessions to assess fit, gather requirements, and translate them into scalable AI phone agent solutions.
Design and present tailored demos, prototypes, and proofs-of-concept (POCs)
that illustrate Synthflows capabilities in real-world scenarios.
Deliver clear, compelling technical presentations
for both executive and technical stakeholders.
Collaborate with engineering and product teams
to ensure proposed solutions are feasible, performant, and aligned with product capabilities.
Respond to RFPs, RFIs, and security questionnaires
with precision and clarity.
Own the technical validation process,
ensuring that prospects clearly see how Synthflow can deliver value and scale within their infrastructure.
Gather and relay customer feedback
to influence roadmap priorities and messaging.
Act as a trusted technical advocate
who can articulate the why behind Synthflows technology and its business impact.
Who You Are
You have
36 years
of experience in a
pre-sales, sales engineering, or solution consulting
role.
You excel at
technical storytelling
translating complex technology into clear business value.
You have hands-on familiarity with
APIs, CRMs, telephony systems, or workflow automation tools.
You understand
enterprise sales cycles
and how to navigate technical validation and procurement processes.
Youre comfortable building
demos or lightweight prototypes
to illustrate solutions.
You thrive on collaboration
working closely with both technical and commercial teams.
Youre curious, customer-obsessed, and motivated by helping prospects achieve clarity and confidence in their buying decision.
Preferred Qualifications (Bonus Points)
Experience with
AI, LLMs, conversational systems, or automation platforms.
Background in
enterprise SaaS or contact center technology.
Proven track record of
influencing large or complex technical deals.
Experience presenting to
C-suite and technical audiences alike.
What We Offer
Impactful work:
Help define how enterprises evaluate and adopt AI voice automation.
Fast-paced growth:
Join a scaling startup where your work directly shapes revenue outcomes.
Remote-first flexibility:
Work from anywhere, collaborate asynchronously.
Cutting-edge product:
Demonstrate a platform built on the frontier of AI and automation.
Career growth:
Opportunities to advance into leadership or technical specialization.
Rewarding package:
Competitive pay, equity options, and comprehensive benefits.
Founded in Berlin in 2023 by serial entrepreneurs Albert Astabatsyan, Hakob Astabatsyan, and Sassun Mirzakhan-Saky, Synthflow AI democratizes access to advanced voice AI with a no-code platform that lets
enterprises easily create, deploy and scale
natural-sounding, cost-effective voice agents tailored to their business needs.