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Nordic Knots

PRO Sales Retail Manager

Nordic Knots, New York, New York, United States, 10001

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divh2Pro Sales

Retail Manager/h2pNordic Knots is looking for a dynamic PRO Sales

Retail Manager to join our team at the New York Flagship Store. This is a hybrid role designed for someone who thrives at the intersection of retail and professional trade sales. The ideal candidate will bring both a strong background in client-facing retail and the ability to cultivate and grow relationships with interior designers, architects, and trade partners./ppWe are building a company around thoughtful and long-lasting design, strong relationships, and great customer experience. In this role, you will be at the forefront of representing Nordic Knots to both consumers and PRO clients, helping to drive sales in-store, build loyalty with design professionals, and contribute to the growth of our flagship market./ph3Key Responsibilities/h3h4PRO

Trade Sales/h4pBuild and grow relationships with PRO clients (interior designers, architects, decorators, developers) who engage with the brand through the New York flagship./ppDrive growth through new trade account sign-ups, personalized consultations, and ongoing client relationship management./ppSupport the Sales Director in refining trade sales processes, from onboarding to loyalty-building activities./ppIntroduce new collections to trade clients and make each launch a flagship moment./ppRepresent Nordic Knots at local trade events, appointments, and in-store activations./ph4Retail Sales

Client Engagement/h4pAct as a brand ambassador on the sales floor, delivering an excellent client experience to new and existing trade clients./ppProvide expert guidance on rugs, curtains, and textiles, assisting clients with product selection, customization, and design recommendations./ppConvert sales through in-store and virtual consultations, follow-ups, and quoting./ppAchieve and exceed store sales targets, contributing to overall retail and PRO success./ph4Cross-Functional Collaboration/h4pPartner with PRO, Retail, and CX teams to deliver a seamless omnichannel client experience./ppShare insights from trade and retail clients with sales, marketing, and design teams to strengthen future launches and engagement strategies./ppContribute to a sales-forward and service-driven culture within the flagship team./ph3About You/h3pstrongRelationship builder:/strong You excel at cultivating long-term connections with both retail clients and the design trade./ppstrongSales expertise:/strong Proven track record in driving sales targets and growing client bases in retail or trade./ppstrongDesign eye:/strong Strong knowledge of high-end interiors, textiles, rugs, and furnishings; you can advise as a trusted design partner./ppstrongOrganized

detail-oriented:/strong You thrive in balancing sales responsibilities with operational showroom needs./ppstrongEntrepreneurial spirit:/strong You are proactive, results-driven, and energized by being part of a growing brand./ppstrongCollaborative teammate:/strong Personable, positive, and motivated to uplift colleagues across teams./ph3Qualifications/h3p3+ years of sales experience in retail, trade, or interior design industries./ppStrong understanding of the design community in New York City./ppPrior experience with rugs, textiles, or home furnishings strongly preferred./ppExcellent communication and interpersonal skills./ppComfortable with digital sales tools and virtual consultations./ppProactive and willing to take initiative/ph3About Nordic Knots/h3pWe are a fun and driven team with high ambitions. We have an entrepreneurial and open-minded culture where new ideas and suggestions for improvements are valued and encouraged. At Nordic Knots everyone should feel that they are a part of and contributing towards our success as we continue to scale up./ppAt Nordic Knots we stand for a diverse and inclusive workforce. We seek talented individuals who bring a range of perspectives and inspired ideas. We welcome all applicants eager to join a dynamic team./ph3What We Offer/h3pWere a close-knit, ambitious team with an open and entrepreneurial culture. Everyone plays a role in shaping the company, and good ideas are always welcome. As we grow, were looking for people who want to grow with us./ph4Location: New York/h4/div