Chevy Norwood- BDC Sales

divh2Chevy Norwood- BDC Sales/h2pAre you an outgoing, positive communicator with a passion for helping customers? If so, we have the perfect career opportunity for you! Join our Business Development Center (BDC) team at Nucar Chevrolet of Norwood, 381 Providence Hwy #1, Norwood, MA 02062 and become an essential part of our dealerships success./ppAs a BDC Sales Representative, you will be part of a dedicated team responsible for handling incoming inquiries - whether online, over the phone, or in person - and turning those interactions into valuable appointments. Youll play a key role in supporting our sales and service teams by helping to qualify leads, schedule appointments, and engage customers to drive overall satisfaction and sales./ppstrongWhat is a BDC?/strong/ppOur Business Development Center (BDC) is the heart of our customer engagement strategy. BDC teams manage incoming customer inquiries, nurture leads, and help create a seamless experience for potential customers. Whether its generating leads, setting appointments for sales or service, or following up to ensure customer satisfaction, the BDC is instrumental in improving customer experiences and increasing dealership revenue./ppstrongYour Role:/strong/ppAs a BDC Representative, your primary functions will include:/pullipstrongCustomer Engagement/strong: Communicate with customers via phone, email, text, and live chat. Answer questions, address concerns, and engage customers in meaningful conversations to build relationships and trust./p/lilipstrongAppointment Scheduling:/strong Schedule appointments for sales and service, ensuring a seamless customer experience from start to finish./p/lilipstrongLead Generation and Qualification:/strong Engage with potential customers who inquire about our services and vehicles. Collect relevant information to assess their needs and identify opportunities for appointments./p/lilipstrongFollow-Up and Retention:/strong Nurture leads through regular follow-ups, increasing the chances of converting leads into appointments and ultimately, sales or service visits./p/lilipstrongData Management:/strong Manage customer data and help create targeted marketing campaigns, personalized communications, and tailored offers to increase customer retention./p/lilipstrongEfficient Use of Technology:/strong Utilize technology to track leads, appointments, and customer interactions, ensuring an organized and efficient process./p/li/ulpstrongWhat Were Looking For:/strong/pullipHigh school diploma or equivalent/p/lilipComputer skills/p/lilipPrevious customer service experience and/or automotive experience is a plus!/p/lilipA friendly, positive attitude and excellent verbal communication skills/p/lilipA willingness to learn and grow in a fast-paced, technology-driven environment/p/lilipA strong desire for success and the motivation to earn a great income/p/lilipFlexible availability, including weekends and evenings/p/li/ulpstrongOpportunities for Growth:/strong/ppThe BDC Representative role is a great entry point into the automotive industry, with plenty of opportunities for advancement. If youre passionate about delivering excellent customer service and are eager to develop your skills, youll have a clear path to move up within our organization./ppstrongWhy Choose Nucar Honda of Norwood?/strong/pullipConvenient Location: Easily accessible for your daily commute./p/lilipGrowth Opportunities: We believe in promoting from within. Whether youre looking to advance your skills or move into a leadership role, we offer opportunities for career advancement./p/lilipTeam-oriented culture: Work in an environment where collaboration and mutual respect are key. We believe in supporting each other to succeed!/p/lilipComprehensive benefit package: DCD Automotive Holdings/Nucar is dedicated to ensuring a positive growth experience for employees. We offer a competitive benefits package that includes:/p/liullipMedical, Dental, Vision Coverage/p/lilipCompany paid basic life insurance/p/lilipShort

Long-Term Disability Insurance/p/lilipPaid Vacations, Paid Holidays,

401(K) with company contributions/p/lilipCompany provided uniforms/p/li/ul/ulpstrongAbout Nucar / DCD Automotive Holdings:/strong/ppDCD Automotive Holdings is a family-owned, community-focused automotive group serving New England for over 80 years. With dealerships representing Honda, Toyota, Nissan, Chevrolet, Hyundai, Ford, Volkswagen, and more, we are proud to provide top-notch customer service and deliver a positive, rewarding experience. We believe that the trust weve earned from our community is a reflection of the passion, professionalism, and dedication of our team./ppstrongReady to Join Our Team?/strong/ppIf youre ready to take the next step in your career with a supportive team, excellent pay, and real growth opportunities, we want to hear from you! Our application process is quick and easy - apply now and lets get started!/p/div