Unified Communications Account Manager

divh2Unified Communications Account Manager/h2pMCS is hiring for a Unified Communications Account Manager position in Tampa, FL. This is a full-time, permanent position with benefits. The Unified Communications Account Manager must demonstrate strong sales skills and technical experience. The Unified Communications Account Manager will require good communication skills and the ability to work well in a team setting. It is important that candidates keep abreast of industry trends and developments, as well as applicable Government regulations./ppTypical duties include:/pulliPresent, promote, and sell MCS Unified Communications systems and services to prospective customers, including but not limited to Avaya, Cisco, Mitel, Unify, and Genesys premise and cloud solutions./liliManaging relationships within the state of Florida with MCSs OEM partners./liliEstablish, develop, and maintain positive business relationships through regular customer contact to ensure future sales./liliDevelop a sales strategy to gain customer understanding of the companys UC capabilities./liliExpedite the resolution of customer problems and complaints to maximize satisfaction./liliAchieve agreed-upon sales targets and outcomes within the schedule./liliBe responsible for identifying customer needs and developing strategies to meet the company sales objectives./liliUtilize MCS marketing strategies to follow up on leads, find and establish contact with prospects, and qualify potential buyers by scheduling sales calls./liliDevelop financial justifications, prepare proposals, make presentations, and perform the necessary follow-up for a successful close./liliCoordinate sales effort with team members and other departments, including estimating, project management, and installation teams./liliConduct seminars and demonstrations to identify and generate leads for prospective customers./liliParticipate in trade shows, special product demonstrations, and other events with the objective of increasing sales and enhancing the companys image./li/ulpRequired: Educational Requirements: Bachelors Preferred, High School Diploma or Equivalent with relevant experience. Industry certifications preferred./ppExperience Requirements:/pulliMinimum 3 years of successful, consultative, outside sales experience with Unified Communications technologies. Preference will be for candidates who have experience in the SLED (State and Local Education) markets within Florida with Mitel and Unify./liliComprehensive industry knowledge and familiarity with building codes, electrical codes, and communication standards./liliAbility to quickly identify and qualify opportunities, as well as handle complex, large-scale accounts and high-value contracts./liliExperience working with electrical contractors, general contractors, IT teams or consultants, engineers, or end users, with the ability to read construction blueprints and wiring diagrams./liliHigh degree of self-discipline and ability to prioritize, multitask, and meet deadlines in a fast-paced corporate environment./liliExcellent written and verbal communication skills, using tact and diplomacy when dealing with customers./liliMust be reliable, self-motivated, success-driven, with excellent organizational, negotiating and follow-up skills./liliProficiency in industry-related equipment, including Windows, MS Office, and Salesforce./li/ulpMission Critical Solutions (MCS) is a leading-edge technology solutions provider headquartered in Tampa, Florida. MCS provides a broad range of Technology products and services organized in six core lines of business -Telecommunications, Structured Cabling, Audio-Visual, Security and Life Safety Systems, Electrical Distribution Systems, and Unified Communications./ppFundamental Functions/pulliWork assignments may vary based on client requirements./liliWork may be performed inside a large facility. An inside environment may be a cubicle (considerations: close quarters, low to moderate noise, bright or dim lighting)./liliWork may be performed in the field. Outside work may include various environmental conditions including hot, dusty, cold, wet, icy, or windy climates./li/ulpSchedule/pulliRegular attendance following an established work schedule is mandatory./liliIt is important to be able to work any shift/designated hours required./liliYou may be asked to continue performance during inclement weather or other conditions when others are not permitted to work./liliThis position may require night and weekend work and could include travel to areas with varying field conditions./li/ulpPhysical Requirements/pulliMay require climbing ladders, working at heights and in small, confined spaces such as under raised floors, inside closets, and server racks./liliMust possess the capability to sit, stoop, kneel, or crouch for extended durations. Will be required to operate in noisy environments with temperatures higher or lower than standard office conditions. Must be able to lift and move equipment weighing up to 50 pounds./liliSitting at desk. Phone use and PC/laptop. May require lifting and carrying boxes of supplies or files. Extended periods of sitting while on PC/laptop or phone./li/ulpEquipment and Machines/pulliGeneral office equipment includes but is not limited to PCs/laptops, telephones, copiers, servers, switches, routers, and other computer equipment that supports the network environment./liliGeneral field equipment includes but is not limited to hand tools, power tools, ladders, aerial/motorized lifts, and test equipment./liliThis position may require the operation of motor vehicles as an essential job function. Candidates must possess a valid drivers license and a clean driving record. The ability to operate company vehicles safely and responsibly is crucial. Employees may be subject to periodic motor vehicle record checks, and any discrepancies may impact eligibility for the position. MCS of Tampa assumes no liability for accidents, incidents, or violations that may occur while employees are operating motor vehicles for non-work-related purposes. Safety is of utmost importance, and adherence to traffic laws and company policies governing the use of motor vehicles is mandatory./li/ulpTravel/pulliTravel requirements will vary. Not all positions require travel./liliA current passport is required for Overseas travel./li/ulpOther Essential Functions/pulliEmployment is contingent upon obtaining and maintaining required certifications or licenses through the duration of the project or contract. Failure to obtain/maintain required certifications will result in disqualification for this position and could result in termination./liliCandidate must exhibit a professional behavior that promotes teamwork, fosters cooperation and enhances productivity in the workplace. Must be well organized with the ability to coordinate, prioritize, and execute multiple tasks simultaneously./liliCandidate must have the ability to communicate verbally and in writing to work effectively with various external customers including government, military, and contractor personnel at all levels./liliCandidate must be able to communicate effectively with individuals at all levels of the company./liliFor office environments, grooming and dress are typically business casual but are dependent on the clients standards./liliFor field environments, grooming and dress must not pose a safety hazard to yourself or employees working in the same general area. MCS of Tampa employees must adhere to OSHA Standards./liliThe position for which you are applying for may require a US government security clearance. This is to advise you, that should you be extended an offer, if you possess a dual citizenship (i.e., citizen of the US and another country), to be granted a clearance you will be required to relinquish your citizenship in the foreign country./liliTo perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. To request reasonable accommodation, you may contact MCS at 813-872-0217./liliMCS maintains a drug-free workplace and performs pre-employment substance abuse testing including background checks./li/ulpMission Critical Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to disability, veteran status, or any other protected class./p/div