Delaware Staffing
Apple Retail Specialist
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Specialist, you build brand loyalty and create owners of Apple products and services. You're dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious
you ask questions to learn about our customers' needs, customizing recommendations to enrich their lives. Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products. Understand and proactively stay up to date on Apple's products, services, purchase options, and Product Zone sales processes. Support your peers throughout the store as needed by sharing knowledge about Apple's products, services, and purchase options, and assist in offering ownership opportunities. Maintain accuracy and follow guidance. Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store. Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn. Demonstrate Apple's values of inclusion and diversity in daily activities. Minimum qualifications include availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attending work as scheduled, in line with local laws and subject to any approved accommodations. Preferred qualifications include demonstrating knowledge of Apple products and services, personalizing solutions based on customer needs, effectively communicating them, working in a fast-paced environment, often supporting multiple customers at the same time, working in a team environment, demonstrating shared responsibility and accountability with other team members, being curious and open to learning from others and helping each other grow, learning about and deepening your understanding of Apple products and services, and third-party products, to enhance the customer experience, and being trusted with sensitive or confidential information, keeping with Apple's core values. Place of work: On-site Job benefits at Apple include base pay determined within a range, the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs, discretionary restricted stock unit awards, and the ability to purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses
including tuition. Additionally, you might be eligible for discretionary bonuses or commission payments as well as relocation.
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Specialist, you build brand loyalty and create owners of Apple products and services. You're dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious
you ask questions to learn about our customers' needs, customizing recommendations to enrich their lives. Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products. Understand and proactively stay up to date on Apple's products, services, purchase options, and Product Zone sales processes. Support your peers throughout the store as needed by sharing knowledge about Apple's products, services, and purchase options, and assist in offering ownership opportunities. Maintain accuracy and follow guidance. Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store. Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn. Demonstrate Apple's values of inclusion and diversity in daily activities. Minimum qualifications include availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attending work as scheduled, in line with local laws and subject to any approved accommodations. Preferred qualifications include demonstrating knowledge of Apple products and services, personalizing solutions based on customer needs, effectively communicating them, working in a fast-paced environment, often supporting multiple customers at the same time, working in a team environment, demonstrating shared responsibility and accountability with other team members, being curious and open to learning from others and helping each other grow, learning about and deepening your understanding of Apple products and services, and third-party products, to enhance the customer experience, and being trusted with sensitive or confidential information, keeping with Apple's core values. Place of work: On-site Job benefits at Apple include base pay determined within a range, the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs, discretionary restricted stock unit awards, and the ability to purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses
including tuition. Additionally, you might be eligible for discretionary bonuses or commission payments as well as relocation.