Massachusetts Staffing
Sales Consultant II Framingham/Boston
Massachusetts Staffing, Boston, Massachusetts, United States, 02108
Sales Consultant
Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of unparalleled experience serving the unique needs of diverse markets in every corner of the world. From providing full-spectrum hospitality and distribution solutions at Guest Supply and manufacturing award-winning personal care amenities at Gilchrist & Soames, to manufacturing versatile and innovative product assortments that create smarter textile solutions at Manchester Mills, we're proud to provide products to more than 25,000 hotels in over 100 countries. Guest Worldwide is a wholly owned subsidiary of Sysco
an industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. The Sales Consultant is responsible for promoting the company's products and services by building relationships with new and existing customers in order to become our customers' most valued and trusted business partner. This outside sales representative utilizes consultative selling techniques in order to maintain and grow sales of amenities, textiles, room accessories, paper, janitorial supplies, cleaning, FF&E and MRO products to hotels, management groups and/or additional markets within an assigned territory. The main focus of the Sales Consultant is to help the company's customers succeed while achieving sales and profit goals established by the company. Sales Consultants receive a base salary with an opportunity to earn quarterly bonuses based on KPI achievement. Primary responsibilities include: Maintaining and identifying new sales opportunities within prospective and existing accounts. Making sales calls and presentations to develop and maintain a solid customer relationship to increase sales and category penetration. Utilizing consultative selling techniques, product knowledge, ROI, system tools and sales training resources to effectively target new prospects and market growth opportunities. Continuously managing assigned accounts and taking corrective action, as needed, to maintain and improve the overall customer experience. Regularly consulting with assigned accounts as appropriate, including new products and services, company changes, holiday schedules, product pricing or information changes and new opportunities. Immediately notifying management if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct situation. Working with Accounts Receivable to ensure customers pay invoices within agreed upon terms. Regularly interacting and communicating with various internal departments to provide vital information that may be necessary for servicing the customer. Assisting in the set-up of new accounts, including Customer Account Application, customer order guides, pricing, order schedules, files, etc. Accurately forecasting sales results and trends for a specific territory, group of accounts, etc. Minimum education: Bachelor's degree in Sales, Marketing or Business preferred. Minimum experience: 3 - 5 years sales experience with proven record of sales success and history of accomplishments. Experience in hospitality or supply/distribution sales preferred. Experience in relationship sales managing new and existing customer opportunities and up-selling preferred. Experience with trip planning, territory routing and account prioritization preferred. Skills and abilities include: Excellent communication (verbal and written), interpersonal and professional interactive skills. Excellent organizational and project management skills. Strong in person presentation, negotiation and closing skills. Ability to think creatively and be solution driven. Professional demeanor, vibrant personality, and ability to instill trust with people. Goal-oriented and driven self-starter who can work within a team environment. Familiarity with general finance concepts is required. Respond promptly to customer needs. Solicit customer feedback to improve service. Identify and resolve problems in a timely manner. Display willingness to make decisions. Exhibit sound and accurate judgment. The ability to approach others in a tactful manner. React well under pressure. Accept responsibility for own actions. Follow through on commitments. Demonstrate exceptional work habits, including punctuality and consistent attendance. Computer literacy, including familiarity in handling and maintaining a customer database and skills that include Microsoft Office 365 (Word, Excel, Power Point, and Outlook) and Internet navigation. Familiarity with analytical software tools and CRM systems. Physical demands and work environment: While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. This position requires frequent travel to attend appointments, training sessions, staff meetings, company events and/or industry or vendor trade shows. May be required to utilize personal vehicle for business travel that may result in long periods of sitting. Must maintain a valid driver license and provide proof of current automobile insurance coverage as set forth by Sysco. If working remote, must have reliable internet connection and required software to ensure timely communications. Also, have a dedicated workspace free of any distractions, including noise, to participate in customer or conference interactions in a business-friendly environment. Affirmative Action Statement: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of unparalleled experience serving the unique needs of diverse markets in every corner of the world. From providing full-spectrum hospitality and distribution solutions at Guest Supply and manufacturing award-winning personal care amenities at Gilchrist & Soames, to manufacturing versatile and innovative product assortments that create smarter textile solutions at Manchester Mills, we're proud to provide products to more than 25,000 hotels in over 100 countries. Guest Worldwide is a wholly owned subsidiary of Sysco
an industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. The Sales Consultant is responsible for promoting the company's products and services by building relationships with new and existing customers in order to become our customers' most valued and trusted business partner. This outside sales representative utilizes consultative selling techniques in order to maintain and grow sales of amenities, textiles, room accessories, paper, janitorial supplies, cleaning, FF&E and MRO products to hotels, management groups and/or additional markets within an assigned territory. The main focus of the Sales Consultant is to help the company's customers succeed while achieving sales and profit goals established by the company. Sales Consultants receive a base salary with an opportunity to earn quarterly bonuses based on KPI achievement. Primary responsibilities include: Maintaining and identifying new sales opportunities within prospective and existing accounts. Making sales calls and presentations to develop and maintain a solid customer relationship to increase sales and category penetration. Utilizing consultative selling techniques, product knowledge, ROI, system tools and sales training resources to effectively target new prospects and market growth opportunities. Continuously managing assigned accounts and taking corrective action, as needed, to maintain and improve the overall customer experience. Regularly consulting with assigned accounts as appropriate, including new products and services, company changes, holiday schedules, product pricing or information changes and new opportunities. Immediately notifying management if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct situation. Working with Accounts Receivable to ensure customers pay invoices within agreed upon terms. Regularly interacting and communicating with various internal departments to provide vital information that may be necessary for servicing the customer. Assisting in the set-up of new accounts, including Customer Account Application, customer order guides, pricing, order schedules, files, etc. Accurately forecasting sales results and trends for a specific territory, group of accounts, etc. Minimum education: Bachelor's degree in Sales, Marketing or Business preferred. Minimum experience: 3 - 5 years sales experience with proven record of sales success and history of accomplishments. Experience in hospitality or supply/distribution sales preferred. Experience in relationship sales managing new and existing customer opportunities and up-selling preferred. Experience with trip planning, territory routing and account prioritization preferred. Skills and abilities include: Excellent communication (verbal and written), interpersonal and professional interactive skills. Excellent organizational and project management skills. Strong in person presentation, negotiation and closing skills. Ability to think creatively and be solution driven. Professional demeanor, vibrant personality, and ability to instill trust with people. Goal-oriented and driven self-starter who can work within a team environment. Familiarity with general finance concepts is required. Respond promptly to customer needs. Solicit customer feedback to improve service. Identify and resolve problems in a timely manner. Display willingness to make decisions. Exhibit sound and accurate judgment. The ability to approach others in a tactful manner. React well under pressure. Accept responsibility for own actions. Follow through on commitments. Demonstrate exceptional work habits, including punctuality and consistent attendance. Computer literacy, including familiarity in handling and maintaining a customer database and skills that include Microsoft Office 365 (Word, Excel, Power Point, and Outlook) and Internet navigation. Familiarity with analytical software tools and CRM systems. Physical demands and work environment: While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. This position requires frequent travel to attend appointments, training sessions, staff meetings, company events and/or industry or vendor trade shows. May be required to utilize personal vehicle for business travel that may result in long periods of sitting. Must maintain a valid driver license and provide proof of current automobile insurance coverage as set forth by Sysco. If working remote, must have reliable internet connection and required software to ensure timely communications. Also, have a dedicated workspace free of any distractions, including noise, to participate in customer or conference interactions in a business-friendly environment. Affirmative Action Statement: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.