Oxford Nanopore Technologies
Inside Sales Account Manager - NYC and Long Island
Oxford Nanopore Technologies, New York, New York, United States, 10001
Inside Sales Account Manager
Location: United States Department: Inside Sales Reports to: Inside Sales Manager Grade: 4 About Us At Oxford Nanopore Technologies, we are revolutionizing the way we understand biology by bringing the power of DNA and RNA sequencing to anyone, anywhere. Our Inside Sales team is central to expanding access to this technology across the EMEAI region. Join us and be part of a fast-paced, mission-driven organization with global impact. The Role As an Inside Sales Account Manager, you'll play a key role in growing revenue across your assigned territory by developing new business opportunities, managing customer relationships, and leveraging innovative sales tools. You'll work cross-functionally with marketing, field teams, and channel partners to drive adoption and use of our technology solutions. If you're an energetic, data-driven sales professional who thrives in a goal-oriented environmentthis is your opportunity to make a difference. What you'll do Own inbound leads from first touch to close: qualify, scope needs, build business cases, and drive conversion. Increase product usage per user and expand within accounts through consultative outreach and upsell/cross-sell motions. Deliver timely product updates and technical information to new and existing customers. Run campaigns in partnership with Marketing; execute targeted call/email sequences and webinars. Maintain rigorous CRM hygiene: track pipeline, forecast accurately, and capture competitive/commercial intelligence. Support field reps with account research, meeting prep/follow-up, quotes, and trial coordination across active territories. Champion retention by building strong relationships and ensuring a smooth customer experience post-sale. What you'll bring Required: BSc and/or Master's degree (preferably in Life Sciences, Genetics, or Genomics). Proven inside sales or commercial experience serving research/life-science customers. Working understanding of DNA sequencing technologies and applications. Proficiency with CRM systems (e.g., Salesforce, HubSpot) and data-driven selling. Excellent communication, influence, and teamwork skills; thrive in a fast-paced, goal-oriented environment. Positive, proactive, can-do mindset with sound judgment and tact. Nice to have: PhD (advantageous but not required). Experience operating in global teams and coordinating with field-based colleagues and channel partners. Familiarity with complex, multi-stakeholder sales cycles in academia, biotech, pharma, clinical, or government labs. The salary for this role is between $66,000 and $83,000 USD. The salary offered will reflect the skills and experience of the candidate. Certain roles within ONT are eligible for annual bonus and stock. These awards are allocated based on individual performance. Employees based in the US have the option to choose healthcare benefits, participate in the company 401(k) plan and company match, we also offer short-term and long-term disability coverage, basic life insurance, and commuter benefits to name a few. We are proud to be an equal opportunity employer. We select and employ candidates only in accordance with their merits, qualifications, and abilities to perform the duties of the job regardless of gender, marital status, race, religion, color, age, disability, sexual orientation, military or veteran status.
Location: United States Department: Inside Sales Reports to: Inside Sales Manager Grade: 4 About Us At Oxford Nanopore Technologies, we are revolutionizing the way we understand biology by bringing the power of DNA and RNA sequencing to anyone, anywhere. Our Inside Sales team is central to expanding access to this technology across the EMEAI region. Join us and be part of a fast-paced, mission-driven organization with global impact. The Role As an Inside Sales Account Manager, you'll play a key role in growing revenue across your assigned territory by developing new business opportunities, managing customer relationships, and leveraging innovative sales tools. You'll work cross-functionally with marketing, field teams, and channel partners to drive adoption and use of our technology solutions. If you're an energetic, data-driven sales professional who thrives in a goal-oriented environmentthis is your opportunity to make a difference. What you'll do Own inbound leads from first touch to close: qualify, scope needs, build business cases, and drive conversion. Increase product usage per user and expand within accounts through consultative outreach and upsell/cross-sell motions. Deliver timely product updates and technical information to new and existing customers. Run campaigns in partnership with Marketing; execute targeted call/email sequences and webinars. Maintain rigorous CRM hygiene: track pipeline, forecast accurately, and capture competitive/commercial intelligence. Support field reps with account research, meeting prep/follow-up, quotes, and trial coordination across active territories. Champion retention by building strong relationships and ensuring a smooth customer experience post-sale. What you'll bring Required: BSc and/or Master's degree (preferably in Life Sciences, Genetics, or Genomics). Proven inside sales or commercial experience serving research/life-science customers. Working understanding of DNA sequencing technologies and applications. Proficiency with CRM systems (e.g., Salesforce, HubSpot) and data-driven selling. Excellent communication, influence, and teamwork skills; thrive in a fast-paced, goal-oriented environment. Positive, proactive, can-do mindset with sound judgment and tact. Nice to have: PhD (advantageous but not required). Experience operating in global teams and coordinating with field-based colleagues and channel partners. Familiarity with complex, multi-stakeholder sales cycles in academia, biotech, pharma, clinical, or government labs. The salary for this role is between $66,000 and $83,000 USD. The salary offered will reflect the skills and experience of the candidate. Certain roles within ONT are eligible for annual bonus and stock. These awards are allocated based on individual performance. Employees based in the US have the option to choose healthcare benefits, participate in the company 401(k) plan and company match, we also offer short-term and long-term disability coverage, basic life insurance, and commuter benefits to name a few. We are proud to be an equal opportunity employer. We select and employ candidates only in accordance with their merits, qualifications, and abilities to perform the duties of the job regardless of gender, marital status, race, religion, color, age, disability, sexual orientation, military or veteran status.