Credit Union of Texas
divh2Sales Leasing Consultant/h2pWork in an energetic and enthusiastic fast-paced sales environment. Keep your performance standards the best, by constantly improving and developing sales efforts, techniques, and presentations. The primary purpose of the Sales Consultant is to assist with various responsibilities including communicating with customers and members in person, over the phone, or via email regarding vehicles for sale in our inventory. Sales Consultants will be presenting vehicle pricing, and trade-in values, discussing potential finance options, riding with customers for demonstration drives, driving vehicles to get fuel, helping get vehicles ready for delivery, and driving vehicles to customers. Must be able to present a professional and pleasant experience while taking on the role as a Sales Consultant customer-facing representative. Must have goal-oriented motivator behaviors to ensure organizational sales goals and objectives are not just achieved but exceeded./ppMajor Duties and Essential Functions:/pulliProspecting new sales opportunities/liliAnswer customer/members questions about auto units, financing, and purchase process/liliDeliver with confidence, in explaining Market Driven Prices on vehicles and explain trade-in values that satisfy customers while ensuring profit for the dealership/liliBase knowledge of the Automotive Industry/liliDesking for profitable deals to maximize front and back-end profit/liliAbility to manage and follow up on leads by creating a relationship and delivering on commitments/liliAchieve monthly goals and department objectives/liliStrong customer service skills with the ability to maintain a high level of professionalism and communication/liliAbility to change priorities quickly as time-sensitive needs arise/liliFamiliarity with consumer lending products and practices/liliHigh-level mental fortitude/liliFollow up with the loan and ancillary product cancellations/liliEnsure compliance with all rules and regulations to prevent penalty, loss for non-compliance, or potential legal action against the Credit Union/liliAbility to generate internal referrals using a consultative approach/liliMaintain clean paperwork and timely completion of funding/liliAbility to understand tag and title laws; DMV, dealership contracts, and ancillary products/liliAbility to maintain confidentiality/liliAll other duties as assigned/li/ulpPositions directly supervised: N/A/ppSpecific knowledge, skills, and abilities required for this position:/pulliExceptional verbal and written communication skills, including use of courtesy and correct grammar/liliStrong Sales record/liliIn-depth knowledge of dealerships vehicles, finance options, and sales process/liliSound judgment and decision-making abilities to avoid actions that could be costly, time-consuming, and create poor relations with members/liliStrong problem-solving skills with the ability to adjust to a quickly changing environment/liliAbility to work in a fast-paced environment with flexible and changing work hours/days./liliAbility to interact with diverse groups of people across all levels/liliAbility to take responsibility for individual performance and development/liliAbility to develop member relationships to effectively cross-sell products or services/liliThis position the incumbent to be on his/her feet most of the day/liliValid drivers license and clean driving record (no major violations)/liliOffice Machines and Software:/liulliAuto /Dealer trace/ Dealer socket/liliInteractive Intelligence phone w/headset/liliInteractive Intelligence software/liliPersonal Computer/Printer/liliCalculator/Adding Machine/liliFax Machine/liliMicrosoft Outlook E-Mail/liliMicrosoft Word, Excel, PowerPoint/li/ulliEducation: Bachelors degree (B.A.) from four-year college or university with four years of lending/Sales experience in a credit union or dealership or other financial institution is preferred./liliExperience: Must have a minimum of 2 plus years experience in a sales environment, with a proven record of success. Additionally, have a thorough understanding of automobile dealership Sales and Finance departments operation a plus. Sales skills developed through formal training, along with presentation skills required to deliver product. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions/li/ulpPhysical Activities and Requirements of this Position:/ptabletrtdpCATEGORY/p/tdtdpDESCRIPTION/p/td/trtrtdpFinger Dexterity/p/tdtdpUsing primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together./p/td/trtrtdpGrasping/p/tdtdpUsing fingers and palm on an object./p/td/trtrtdpTalking/p/tdtdpEspecially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly./p/td/trtrtdpRepetitive Motions/p/tdtdpMovements frequently and regularly required using the wrists, hands, and/or fingers./p/td/trtrtdpAverage Hearing/p/tdtdpAble to hear average or normal conversations and receive ordinary information./p/td/trtrtdpAverage Visual Abilities/p/tdtdpAverage, ordinary, visual acuity necessary to prepare or inspect documents or products or operate machinery./p/td/trtrtdpSedentary Work/p/tdtdpWhile performing the duties of this job, the employee will frequently talk or hear, sit, use hands to handle or feel, and reach with hands or arms. The employee will occasionally, stand and walk, climb or balance, and stoup, kneel, crouch, or crawl. The employee will occasionally lift and move up to 10 pounds./p/td/tr/tablepWorking Conditions of this Position:/ptabletrtdpDESCRIPTION/p/td/trtrtdpNone. No hazardous or significantly unpleasant conditions./p/td/tr/tablepMental Activities and Requirements of this Position:/ptabletrtd colspan=2pReasoning Ability: The ability to use common sense or logic./p/td/trtrtdpDetailed/p/tdtdpAbility to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form/p/td/trtrtd colspan=2pMathematical Ability: The level of ability required to perform math skills and operations./p/td/trtrtdpBasic/p/tdtdpAbility to add, subtract, multiply, and divide and to calculate figures and amounts such as discounts, interest, and percentages. Ability to apply concepts of basic algebra./p/td/trtrtd colspan=2pLanguage Ability: The level of ability required to communicate and understand written and oral language./p/td/trtrtdpTypical/p/tdtdpAbility to write moderate to complex documents. Ability to communicate in complex sentences, using normal word order with present and past tenses and strong vocabulary. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members. Ability to speak effectively before small groups of employees and to members. Ability to effectively present information to top management./p/td/tr/tablepCompliance requirement:/pulliComply with Security Procedures./liliComply with Regulation Z./liliComply with the policies and procedures of Credit Union of Texas./liliComply with privacy issues and/li/ul/div