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Domino's Pizza

Customer Service Rep (02971) - 12545 State Rd 143 Space A

Domino's Pizza, Spring Grove, Illinois, United States, 60081

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Customer Service Rep

Domino's Pizza in Highland, United States is seeking a friendly and efficient Customer Service Representative to join our team. In this role, you'll be the face of our organization, ensuring our customers receive exceptional service and delicious pizzas. Responsibilities include: Answering incoming phone calls and taking customer orders accurately and efficiently Preparing and making pizzas according to company standards and customer specifications Processing cash and credit card transactions with precision Providing outstanding customer service, addressing inquiries and resolving issues promptly Maintaining a clean and organized work environment, adhering to food safety standards Collaborating with team members to ensure smooth operations during busy periods Assisting with various cleaning tasks to uphold store cleanliness Handling multiple tasks simultaneously in a fast-paced environment Lifting and moving items weighing up to 25 lbs as needed Qualifications: Excellent customer service skills with a friendly and professional demeanor Strong communication abilities, particularly in phone interactions Basic math skills for handling cash transactions Ability to follow directions and adhere to company procedures Physical capability to stand for extended periods and lift up to 25 lbs Flexibility to work weekends, holidays, and various shifts as needed Multitasking skills to manage multiple orders and tasks efficiently Team player attitude with a willingness to support colleagues Attention to detail in order preparation and customer interactions Basic computer skills for operating ordering systems Food service experience is a plus, but not required High school diploma or equivalent preferred Must be able to pass a pre-employment drug test and criminal background check All your information will be kept confidential according to EEO guidelines. This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.