Norm Reeves
Hyundai/Genesis Service Advisor (Bilingual in Spanish Preferred)
Norm Reeves, Irving, Texas, United States, 75014
Hyundai/Genesis Service Advisor (Bilingual in Spanish Preferred)
As a Service Advisor, you're one of the most important team members at Norm Reeves Hyundai/Genesis of Irving. You're responsible for creating a super Norm Reeves location service experience for our guests and using your communication skills to build the bridge between guests and technicians. Your work will ensure our guests leave 100% satisfied with their Norm Reeves location experience. This role is a great way to kick start your career with us! What You'll Do: Greet guests as they arrive in the Service drive Communicate empathetically with guests about their vehicle Offer solutions and added services to guests Must be fluent in Spanish Prepare detailed repair orders after initial inspection with exact instructions, making special note of primary concern(s) from the guest Provide timely follow-up progress of each repair order and contact guests with repair changes Analyze quality control reports and maintain a high Customer Service Index Score Process monetary transactions What You'll Need: Previous experience as a Service Advisor in a dealership setting A valid driver's license and acceptable driving record Creative, positive, team player attitude Honesty, empathy, and exceptional communication skills What We Offer: Unlock Your Potential
Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth. Invest in Yourself
Tuition Reimbursement Health and Wellness First
Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving. Enjoy Complimentary Group Life Insurance for Added Peace of Mind. Your Network, Your Success
Employee Referral Bonus Program - Earn While Building a Stronger Team. Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location. Secure Your Future - Build Wealth with 401k Matching Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
As a Service Advisor, you're one of the most important team members at Norm Reeves Hyundai/Genesis of Irving. You're responsible for creating a super Norm Reeves location service experience for our guests and using your communication skills to build the bridge between guests and technicians. Your work will ensure our guests leave 100% satisfied with their Norm Reeves location experience. This role is a great way to kick start your career with us! What You'll Do: Greet guests as they arrive in the Service drive Communicate empathetically with guests about their vehicle Offer solutions and added services to guests Must be fluent in Spanish Prepare detailed repair orders after initial inspection with exact instructions, making special note of primary concern(s) from the guest Provide timely follow-up progress of each repair order and contact guests with repair changes Analyze quality control reports and maintain a high Customer Service Index Score Process monetary transactions What You'll Need: Previous experience as a Service Advisor in a dealership setting A valid driver's license and acceptable driving record Creative, positive, team player attitude Honesty, empathy, and exceptional communication skills What We Offer: Unlock Your Potential
Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth. Invest in Yourself
Tuition Reimbursement Health and Wellness First
Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving. Enjoy Complimentary Group Life Insurance for Added Peace of Mind. Your Network, Your Success
Employee Referral Bonus Program - Earn While Building a Stronger Team. Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location. Secure Your Future - Build Wealth with 401k Matching Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.