La-Z-Boy
La-Z-Boy Sales Consultant
Create customers for life, one exceptional experience at a time by executing the selling process every time, embracing all sales training and coaching to become a high performer on a team that meets or exceeds all company goals. This position requires a dynamic and customer-focused individual with a passion for furniture and interior design. Responsibilities include assisting customers in selecting furniture pieces, providing product information, and guiding them through the sales process. The position will leverage your product knowledge to make recommendations, build relationships with customers, and contribute to the overall success of the sales team. Key responsibilities include: Assist in meeting or exceeding daily and monthly store goal by team selling. Execute the comfort compass process with every customer. Consistently assist consumers every day by team selling. Execute drive-bys, crash the party, and third party endorsements with your fellow sales team. Execute, assist, and encourage sketching with your fellow sales team. Execute and assist with fabric and/or leather and TLA selections with consumers. Encourage in-home design consultations. Help overcome objections that lead to the consumer making a buying decision. Accept appropriate intervention when needed from sales manager, sales lead, district sales manager, director of design, and/or president of sales to execute our team selling culture. Minimum requirements include: Possess an approachable and friendly style towards internal & external customers. Excellent strategic thinking, problem solving, and analytical skills. Strong interpersonal, customer services, and people skills. Exceptional sales and design experience. Ability to promote enthusiasm within the sales team. Exhibit excellent closing techniques and ability. Functional knowledge of the products that La-Z-Boy sells. Exhibit a high degree of professional excellence characterized by sound independent judgment, initiative, and high standards of ethics. Able to deliver excellent customer service externally and internally. Able to work evenings, weekends and holidays as required in a successful retail environment. High school diploma or equivalent preferred. A minimum of 1 year of relevant work experience is preferred. Supervisory responsibilities: none Physical demands/work environment: Frequent computer use and desk work with the ability to sit or stand for extended periods and infrequent ability to bend, squat, and kneel. The ability to move around the office to collaborate with different departments, attend meetings, and address employee needs. Proficient manual dexterity and vision for tasks such as typing, handling paperwork, and operating office equipment. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice. Weekly hours: 40 Benefits for employees in the US include: medical, vision, dental and basic life insurance, available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks' prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.
Create customers for life, one exceptional experience at a time by executing the selling process every time, embracing all sales training and coaching to become a high performer on a team that meets or exceeds all company goals. This position requires a dynamic and customer-focused individual with a passion for furniture and interior design. Responsibilities include assisting customers in selecting furniture pieces, providing product information, and guiding them through the sales process. The position will leverage your product knowledge to make recommendations, build relationships with customers, and contribute to the overall success of the sales team. Key responsibilities include: Assist in meeting or exceeding daily and monthly store goal by team selling. Execute the comfort compass process with every customer. Consistently assist consumers every day by team selling. Execute drive-bys, crash the party, and third party endorsements with your fellow sales team. Execute, assist, and encourage sketching with your fellow sales team. Execute and assist with fabric and/or leather and TLA selections with consumers. Encourage in-home design consultations. Help overcome objections that lead to the consumer making a buying decision. Accept appropriate intervention when needed from sales manager, sales lead, district sales manager, director of design, and/or president of sales to execute our team selling culture. Minimum requirements include: Possess an approachable and friendly style towards internal & external customers. Excellent strategic thinking, problem solving, and analytical skills. Strong interpersonal, customer services, and people skills. Exceptional sales and design experience. Ability to promote enthusiasm within the sales team. Exhibit excellent closing techniques and ability. Functional knowledge of the products that La-Z-Boy sells. Exhibit a high degree of professional excellence characterized by sound independent judgment, initiative, and high standards of ethics. Able to deliver excellent customer service externally and internally. Able to work evenings, weekends and holidays as required in a successful retail environment. High school diploma or equivalent preferred. A minimum of 1 year of relevant work experience is preferred. Supervisory responsibilities: none Physical demands/work environment: Frequent computer use and desk work with the ability to sit or stand for extended periods and infrequent ability to bend, squat, and kneel. The ability to move around the office to collaborate with different departments, attend meetings, and address employee needs. Proficient manual dexterity and vision for tasks such as typing, handling paperwork, and operating office equipment. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice. Weekly hours: 40 Benefits for employees in the US include: medical, vision, dental and basic life insurance, available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks' prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.