Parts Sales

divh2Part Sales/h2pPosition Summary: The Part Sales role maintains and controls boat, motor, trailer and ATV parts inventory and assists external and internal customers with purchases of or questions regarding parts./ppEssential Functions:/pulliSupports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers./liliReceives inquiries from customers requesting retail parts, price quotes or general information either by phone or at the parts counter./liliResearches customer inquiries using Internet sites, manufacturer contact or on-site reference materials./liliPerforms part sales transactions either on the phone or at the parts counter./liliSafeguards funds received and perform till reconciliation procedures on a daily basis./liliCreates purchase orders to buy parts needed for stock, customer or work order requirements and forward order to appropriate vendor./liliReceives parts ordered and check shipping documents vs. merchandise / quantities received for accuracy./liliPerforms data entry of parts received into the IDS inventory tracking system./liliPlaces merchandise received in designated location for easy retrieval./liliVerifies and validates receipt of payment in full before special order parts are shipped./liliIssues parts to technicians and riggers as per work order requirements then subsequently enter those parts issued on work order in IDS to track parts inventory./liliVerifies and completes refund transactions on returned parts or cancellations./liliEnsures returned and warranty parts are sent back to the appropriate vendor and credit is received./liliPrepares for and conducts required parts inventories as per established schedules./liliReports and reconciles any inventory shortages or parts variances resulting from physical inventory./liliMaintains a clean and professional work area./liliAll other duties as assigned./li/ulpExperience/Qualifications:/pulliHigh School education or equivalent experience/li/ulpKnowledge, Skills, and Ability:/pulliAbility to calculate figures such as discounts or percentages and make change to customers/liliAbility to communicate in a friendly and professional manner to our customers and other associates/liliGood phone etiquette/liliAbility to establish and maintain effective working relationships with Management, coworkers and customers/liliAbility to operate computer and perform data entry functions Marine knowledge helpful/li/ulpTravel Requirements:/pulliN/A/li/ulpPhysical Requirements:/pulliAble to lift up to 50 pounds/liliAble to stand for extended periods/li/ulpIndependent Judgement:/pulliPerforms tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices./li/ulpFull Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Medical, Dental, Vision, Health Savings Account, Flexible Spending Account, Voluntary benefits, 401k Retirement Savings, Paid holidays, Paid vacation, Paid sick time, Bass Pro Cares Fund, and more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com./p/div