S&P Global
Sales Associate - Inside Sales, New York
S&P Global, New York, New York, United States, 10001
Sales Associate
The North American Client Coverage team is responsible for sales/licensing of intellectual property of S&P Dow Jones Indices. Additional responsibilities include establishing and building strong relationships with clients, prospecting for new index customers and managing/expanding the commercial footprint of S&P Dow Jones Indices within their prescribed territory. S&P DJI maintains relationships with investment banks, asset managers, ETF issuers, market data consumers and redistributors, insurance companies, proprietary trading firms, exchanges and other key market participants who rely upon our world-renowned indices, research, and commentary. The primary purpose of this role is to support the Regional Client Coverage team and Channel Management Team during all stages of the sales cycle. You will assist our clients by processing sales requests, cancellations, or amendments to existing agreements. You will have close collaboration with Legal, Commercial Data Services, Finance and Client Services teams. There will also be commercially focused projects/processes for you to deliver in addition to data analysis such as monthly price increases or unlicensed data access review. Our Sales Associates have the unique responsibility to spearhead and communicate any updates to sales policy/workflows and manage the Sales Pipelines for the entire North American Client Coverage team and help in facilitating sales deals by working on sales leads, client enquiries, Salesforce processing and strategic projects. Work in full partnership with regional sales representatives, sales specialists, key account managers and channel managers to help shape our client experience. The primary purpose of this role is to support the North American Client Coverage team during all stages of the Sales cycle, discovering opportunities for new revenue sources via strategic projects and reporting, working through process improvement exercises and assisting the management of existing client relationships. Required responsibilities include, but are not limited to: Partner with our sales team to respond to and process client inquiries Manage centralized Client Coverage mailboxes & Sales Phone lines Client Billing & Reporting enquiries Coordinate with Rep and Client regarding new licensing enquiries and entitlements Approve updates to client prospectus language Process Sales deals - Sales Orders, Opportunities and Entitlements (Data, IP and Custom), Agreement Drafting & Negotiation with internal and external legal teams Effectively collaborate with our local and global internal teams such as Finance, Product Management, Data Product management, Client Services, Legal Work on both sales and strategic based projects that assist with general workflow efficiencies Work on existing accounts and manage the day-to-day end user care and maintenance of the accounts Drive customer satisfaction and adoption within existing accounts Monitor usage and keep Sales Representatives up to date with relevant statistics, KPIs and key regional or global initiatives Contact existing users based on usage stats, renewals Ensure timely execution of all renewals on Sales Representatives' account list Compensation/Benefits Information (US Applicants Only): S&P Global states that the anticipated base salary range for this position is $46,200 to $105,400. Base salary ranges may vary by geographic location. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, visit https://www.spgbenefitessentials.com/newhires. Skills and Experience Required Bachelor's degree Fluency in English First class communication skills
written, verbal and presenting Understanding of differing client types (i.e., Banks, Asset Managers, Insurance, etc.) 1+ Years in Industry: Financial Services preferred 1+ Years in a Specialty/Discipline: Client Services, Sales Support, or similar role Excellent level of proficiency in MS Office, Excel, PowerPoint, and Salesforce Ability to solve complex problems in a timely and accurate manner for internal and external stakeholders Ability to maintain a balanced focus between daily duties and larger scale projects Strong analytical abilities to discover discrepancies, potential improvements in workflows and systems, and new revenue-generating opportunities. Self-starter who can deliver quality results without the need for constant supervision Impacts quality, timeliness of results, and client experience of own team and related teams Developed communication and diplomacy skills to exchange complex information Uses judgment based on practice and precedence and accurately defines problems by trying to understand underlying factors/causes. Demonstrable analytical and quantitative problem-solving skills Ability to work effectively with people at all levels in an organization Ability to work collaboratively in a team environment Ability to balance daily duties and larger scale projects. Knowledge of Tableau, Salesforce, Microsoft PowerBI or other data visualization tools advantageous At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We're the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500 and the Dow Jones Industrial Average. More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies. S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. Advancing Essential Intelligence. We're more than 35,000 strong worldwideso we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Integrity, Discovery, Partnership. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything youand your careerneed to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visit https://spgbenefits.com/benefit-summaries. At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
The North American Client Coverage team is responsible for sales/licensing of intellectual property of S&P Dow Jones Indices. Additional responsibilities include establishing and building strong relationships with clients, prospecting for new index customers and managing/expanding the commercial footprint of S&P Dow Jones Indices within their prescribed territory. S&P DJI maintains relationships with investment banks, asset managers, ETF issuers, market data consumers and redistributors, insurance companies, proprietary trading firms, exchanges and other key market participants who rely upon our world-renowned indices, research, and commentary. The primary purpose of this role is to support the Regional Client Coverage team and Channel Management Team during all stages of the sales cycle. You will assist our clients by processing sales requests, cancellations, or amendments to existing agreements. You will have close collaboration with Legal, Commercial Data Services, Finance and Client Services teams. There will also be commercially focused projects/processes for you to deliver in addition to data analysis such as monthly price increases or unlicensed data access review. Our Sales Associates have the unique responsibility to spearhead and communicate any updates to sales policy/workflows and manage the Sales Pipelines for the entire North American Client Coverage team and help in facilitating sales deals by working on sales leads, client enquiries, Salesforce processing and strategic projects. Work in full partnership with regional sales representatives, sales specialists, key account managers and channel managers to help shape our client experience. The primary purpose of this role is to support the North American Client Coverage team during all stages of the Sales cycle, discovering opportunities for new revenue sources via strategic projects and reporting, working through process improvement exercises and assisting the management of existing client relationships. Required responsibilities include, but are not limited to: Partner with our sales team to respond to and process client inquiries Manage centralized Client Coverage mailboxes & Sales Phone lines Client Billing & Reporting enquiries Coordinate with Rep and Client regarding new licensing enquiries and entitlements Approve updates to client prospectus language Process Sales deals - Sales Orders, Opportunities and Entitlements (Data, IP and Custom), Agreement Drafting & Negotiation with internal and external legal teams Effectively collaborate with our local and global internal teams such as Finance, Product Management, Data Product management, Client Services, Legal Work on both sales and strategic based projects that assist with general workflow efficiencies Work on existing accounts and manage the day-to-day end user care and maintenance of the accounts Drive customer satisfaction and adoption within existing accounts Monitor usage and keep Sales Representatives up to date with relevant statistics, KPIs and key regional or global initiatives Contact existing users based on usage stats, renewals Ensure timely execution of all renewals on Sales Representatives' account list Compensation/Benefits Information (US Applicants Only): S&P Global states that the anticipated base salary range for this position is $46,200 to $105,400. Base salary ranges may vary by geographic location. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, visit https://www.spgbenefitessentials.com/newhires. Skills and Experience Required Bachelor's degree Fluency in English First class communication skills
written, verbal and presenting Understanding of differing client types (i.e., Banks, Asset Managers, Insurance, etc.) 1+ Years in Industry: Financial Services preferred 1+ Years in a Specialty/Discipline: Client Services, Sales Support, or similar role Excellent level of proficiency in MS Office, Excel, PowerPoint, and Salesforce Ability to solve complex problems in a timely and accurate manner for internal and external stakeholders Ability to maintain a balanced focus between daily duties and larger scale projects Strong analytical abilities to discover discrepancies, potential improvements in workflows and systems, and new revenue-generating opportunities. Self-starter who can deliver quality results without the need for constant supervision Impacts quality, timeliness of results, and client experience of own team and related teams Developed communication and diplomacy skills to exchange complex information Uses judgment based on practice and precedence and accurately defines problems by trying to understand underlying factors/causes. Demonstrable analytical and quantitative problem-solving skills Ability to work effectively with people at all levels in an organization Ability to work collaboratively in a team environment Ability to balance daily duties and larger scale projects. Knowledge of Tableau, Salesforce, Microsoft PowerBI or other data visualization tools advantageous At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We're the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500 and the Dow Jones Industrial Average. More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies. S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. Advancing Essential Intelligence. We're more than 35,000 strong worldwideso we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Integrity, Discovery, Partnership. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything youand your careerneed to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visit https://spgbenefits.com/benefit-summaries. At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.