Sales and Customer Support Associate

divh2Sales And Customer Support Associate/h2pWe are looking for a detail-oriented and customer-driven Sales And Customer Support Associate to join our clients team. This role focuses on assisting customers with inquiries, resolving concerns, and ensuring seamless service, while also driving sales through product knowledge and relationship building. The ideal candidate has strong communication skills, a problem-solving mindset, and the ability to balance customer support with sales responsibilities./ppstrongJob Responsibilities:/strong/polliRespond to customer inquiries via phone, email, and chat with professionalism and efficiency/liliProvide accurate information about products, services, pricing, and policies/liliResolve issues and complaints promptly while ensuring customer satisfaction/liliProcess orders, manage accounts, and handle billing or service requests/liliIdentify customer needs and recommend relevant products or services to generate sales/liliMaintain detailed records of customer interactions in CRM systems/liliCollaborate with the sales team to achieve targets and improve customer retention/liliStay updated on product offerings, promotions, and company policies/li/ol/div