Inside Sales Representative

divh2Inside Sales Representative/h2pCrossCountry Mortgage (CCM) is the nations number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of Americas fastest-growing private businesses and has received many awards for our standout culture./ppCCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. Youll get unwavering support from all departments and total transparency from the top down./ppCCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program./ppThe Potempa Team, powered by CrossCountry Mortgage, known for quality products and exceptional service. We offer a wide range of financing options, including conventional, FHA, VA, USDA, jumbo, portfolio, and construction loans. Our advanced technology streamlines the home loan process, helping clients achieve their financing goals more efficiently./ppThe Potempa Team values integrity, transparency, and innovation, and is committed to creating a culture that rewards hard work and dedication. With an Inside Sales Manager guiding career growth, company-sponsored NMLS training, and a lucrative bonus structure, team members are empowered to achieve results and reach professional goals. Collaborative leadership, a supportive team environment, and a success-driven focus make the Potempa Team the ideal place to grow your career./ppPosition Overview:/ppThe Inside Sales Representative is responsible for generating new business by calling borrowers from an extensive lead generation pipeline. This role guides customers through each step of the loan application process with clear, professional, and engaging phone communication. The Inside Sales Representative works in a dynamic, target driven environment, and consistently meets or exceeds goals, even under challenging market conditions./ph3Job Responsibilities:/h3ulliGenerate business from potential and existing customers using CCMs extensive lead generation pipeline./liliProvide exceptional service on inbound and outbound sales calls, maintain high conversion rates, meet daily and monthly performance targets, and ensure prompt follow-up with every lead./liliContact potential customers to gather information and schedule appointments with Loan Officers./liliMaintain accurate customer and agent information in the CRM system to ensure seamless handoffs and communication./liliComplete additional tasks and projects assigned by the Branch Manager or Inside Sales Manager to support team goals./li/ulh3Qualifications and Skills:/h3ulli1+ years of sales experience, preferably in cold calling or sales support./liliExperience successfully meeting or exceeding performance goals./liliComfortable handling high call volumes./liliSkilled in building relationships and delivering exceptional customer service./liliSkilled in embracing challenges, identifying opportunities, and taking initiative./liliExcellent communication and collaboration skills./liliExcellent attention to detail./liliAdvanced organizational and time management skills to excel in a dynamic environment./liliProficient in Word, Excel, Outlook, and CRM systems./li/ulpThis job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This position offers a highly competitive base salary with substantial performance-based bonus opportunities./ppCrossCountry Mortgage, LLC offers more than a job, we offer a career. Apply now to begin your path to success!/ppCrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: a rel=noopener noreferrer href=http://mycrosscountrybenefits.com/mycrosscountrybenefits.com/a/ppCalifornia residents: Please see CrossCountrys privacy statement for information about how CrossCountry collects and uses personal information about California applicants./ppCrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individuals association with a member of a protected group or any other characteristic protected by federal, state, or local law./ppCrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit a rel=noopener noreferrer href=http://www.NMLSConsumerAccess.orgwww.NMLSConsumerAccess.org/a./p/div