Customer Development Representative (Hybrid, Austin, TX)

divh2Customer Development Representative/h2pThe Customer Development Representative (CDR) will partner with CrowdStrikes Account Management team to identify cross-sell and upsell opportunities in our customer base. The successful CDR will be measured upon qualified opportunities, as well as other weekly and monthly KPIs. CDRs are enabled and coached to master the intricacies and strategies of the Account Management role. They will conduct multi-threaded outreach strategies that combine direct engagement, nurture campaigns and social selling aimed at booking qualified meetings with decision makers. With the goal of developing into quota-carrying sales professionals in 12-18 months, CDRs will receive world class Sales Readiness training with a heavy focus on Sandler and MEDDPICC methodologies./ppThis is a hybrid role and requires in-office work three times a week. It will require you to be within commuting distance to our Austin, TX office./ppWhat Youll Do:/pulliExecute targeted outbound campaigns, primarily around CrowdStrike products that are not currently a part of the customers product portfolio./liliPartner with Corporate Account Managers to build strategic customer account plans and develop white space strategies./liliMeet weekly with team members for account mapping sessions and provide updates on new opportunities and pipeline generation activities./liliGather and document strategic account intelligence including channel partnerships, tech partnerships, and competitive spend./liliFollow up with customers from high priority events and marketing-driven inbound activities from customers./li/ulpWhat Youll Need:/pulliCuriosity, coachability and competitiveness/liliCustomer facing experience with strong relationships, empathy and active listening skills/liliPassionate about becoming a cyber-security sales expert/liliInterested in learning about technology and enterprise software/liliHigh EQ, strong communication skills and business acumen/liliInterested in mentorship from top performing industry leaders/liliLooking to make Account Management your career path/liliExperience working in an outbound prospecting environment/lili1+ years of SDR/BDR experience and a track record of success/li/ulpBonus Points:/pulliCyber security industry knowledge/liliAccount Management experience/liliFamiliarity with Sandler or MEDDPIC/li/ulpBenefits of Working at CrowdStrike:/pulliRemote-friendly and flexible work culture/liliMarket leader in compensation and equity awards/liliComprehensive physical and mental wellness programs/liliCompetitive vacation and holidays for recharge/liliPaid parental and adoption leaves/liliProfessional development opportunities for all employees regardless of level or role/liliEmployee Networks, geographic neighborhood groups, and volunteer opportunities to build connections/liliVibrant office culture with world class amenities/liliGreat Place to Work Certified across the globe/li/ulpCrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program./ppCrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements./ppIf you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance./ppFind out more about your rights as an applicant./ppCrowdStrike participates in the E-Verify program./ppNotice of E-Verify Participation/ppRight to Work/ppCrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The hourly rate range for this position for all U.S. candidates is $21 - $30 per hour with eligibility for commissions, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off./p/div