Charlotte Staffing
Outbound Sales Supervisor
Charlotte Staffing, Charlotte, North Carolina, United States, 28202
Outbound Sales Supervisor - Outbound Sales Team
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As an Outbound Sales Supervisor at United Rentals, you'll be instrumental in supporting Outbound Sales Reps who are focused on growing rental revenue with new and existing customers through outbound sales and personalized account management. You'll help manage our customer's needs regarding new/used equipment sales, OEM parts sales, customer-owned fleet solutions, and OSHA safety courses. You'll also be responsible for developing and maintaining a team that is goal oriented and sales focused. What you'll do: Supervise a team of Outbound Sales Reps in their daily duties and support the Management team Assist with the measurement of job performance based on clearly understood common goals
established key performance indicators Develop Outbound Sales Reps sales acumen by teaching and coaching the reps on the talk tracks Administrative duties include monitoring phone service levels, daily personnel hours including breaks, lunch, arrival times, etc. Responsible for helping to resolve issues where staff needs assistance
following the established escalation process Cross-train staff to a degree which gives each employee a basic understanding of the others primary purpose with an emphasis on job interdependencies Coordinate training and ensure compliance with all department processes and procedures, corporate policies, and relevant government regulations Responsible for driving overall Active Customer Growth, Used Sales and YoY Rental revenue growth for the Book of Business' assigned to Outbound Sales Reps Other duties assigned as needed Requirements: Bachelor's Degree preferred 5 years industry experience or on the job/in house training Ability to effectively plan, organize, communicate, and delegate Good communication and math skills (abstract reasoning) Problem solving skills and ability to multi-task Working knowledge of MS Excel, Word, PowerPoint, SURI, and general office equipment Strict adherence to the code of business conduct Strong interpersonal skills with emphasis on coaching Ability to multi-task, plan and organize time Valid driver's license with acceptable driving record Why join us? We don't just "talk the talk!" We're an award-winning company that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer: Paid Parental Leave Employee Discount Program Career Development & Promotional Opportunities Additional Vacation Buy Up Program (US Only) Early Wage Access through Payactiv (US Hourly Only) Paid Sick Leave An inclusive and welcoming culture Learn more about our full US benefit offerings here. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As an Outbound Sales Supervisor at United Rentals, you'll be instrumental in supporting Outbound Sales Reps who are focused on growing rental revenue with new and existing customers through outbound sales and personalized account management. You'll help manage our customer's needs regarding new/used equipment sales, OEM parts sales, customer-owned fleet solutions, and OSHA safety courses. You'll also be responsible for developing and maintaining a team that is goal oriented and sales focused. What you'll do: Supervise a team of Outbound Sales Reps in their daily duties and support the Management team Assist with the measurement of job performance based on clearly understood common goals
established key performance indicators Develop Outbound Sales Reps sales acumen by teaching and coaching the reps on the talk tracks Administrative duties include monitoring phone service levels, daily personnel hours including breaks, lunch, arrival times, etc. Responsible for helping to resolve issues where staff needs assistance
following the established escalation process Cross-train staff to a degree which gives each employee a basic understanding of the others primary purpose with an emphasis on job interdependencies Coordinate training and ensure compliance with all department processes and procedures, corporate policies, and relevant government regulations Responsible for driving overall Active Customer Growth, Used Sales and YoY Rental revenue growth for the Book of Business' assigned to Outbound Sales Reps Other duties assigned as needed Requirements: Bachelor's Degree preferred 5 years industry experience or on the job/in house training Ability to effectively plan, organize, communicate, and delegate Good communication and math skills (abstract reasoning) Problem solving skills and ability to multi-task Working knowledge of MS Excel, Word, PowerPoint, SURI, and general office equipment Strict adherence to the code of business conduct Strong interpersonal skills with emphasis on coaching Ability to multi-task, plan and organize time Valid driver's license with acceptable driving record Why join us? We don't just "talk the talk!" We're an award-winning company that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer: Paid Parental Leave Employee Discount Program Career Development & Promotional Opportunities Additional Vacation Buy Up Program (US Only) Early Wage Access through Payactiv (US Hourly Only) Paid Sick Leave An inclusive and welcoming culture Learn more about our full US benefit offerings here. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.