NorthStar Memorial Group
Community Development Advisor
NorthStar Memorial Group, Pearland, Texas, United States, 77581
divh2Community Development Advisor (Sales)/h2pNorthStar is seeking a dynamic Community Development Advisor (Sales) at South Park in Pearland, TX. Our sales teams redefine the way families honor their loved ones. We dont just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones./ph3About the Role/h3pAre you passionate about making a difference in your community? As a Community Development Advisor, you will play a crucial role in helping families plan. You will be responsible for generating pre-need sales for cemetery property, merchandise, services, and prearranged funeral/cremation plans in your assigned market area./ph3Key Responsibilities/h3ullistrongCommunity Engagement
Partnerships:/strong Build meaningful relationships with community groups (churches, civic groups, veteran organizations, hospice, senior living, etc.) to educate and guide families in their preplanning decisions. Schedule and conduct pre-planning seminars./lilistrongSales
Customer Outreach:/strong Set appointments, deliver compelling preplanning guide and product presentations, and provide professional park tours. Contact new and existing customers to discuss how our products and services can meet their needs./lilistrongProspecting
Sales Strategies:/strong Prospect daily using multiple methods (cold calling, door knocking, mailers, seminars, outside events, web leads, park patrolling, file reviews, direct mail) in accordance with NorthStars sales playbook. Schedule 10-12 pre-need appointments each week, tracked in the CRM./lilistrongCustomer Service
Inquiry Response:/strong Provide world-class customer service with a positive attitude and a willingness to do Whatever it takes. Answer telephone inquiries about cemetery products and services pre-need planning./lilistrongAdministrative
Performance Tracking:/strong Complete paperwork timely, neatly, and accurately, ensuring all contract processing requirements are met. Actively track all sales activity and ratios to measure areas of strength and improvement. Use CRM to track all contacts and ensure professional follow-up./lilistrongProfessional Development:/strong Stay current on topics related to our profession (veterans benefits, social security benefits, end-of-life decisions, etc.). Attend training programs scheduled with sales leaders and regional leadership./li/ulh3Qualifications/h3ulliHigh School Diploma or equivalent/liliValid drivers license and satisfactory driving record/liliMust have reliable transportation/liliKnowledge of current federal, state, and local regulations related to the cemetery and funeral industry/li/ulh3Why Join Us?/h3ullistrongImpactful Work:/strong Make a difference in your community by helping families plan/lilistrongUncapped Commissions:/strong We do not cap the amount of commission you can make; you decide your compensation; we provide you with the training and tools to make it happen/lilistrongGrowth Opportunities:/strong Continuous learning and professional development/lilistrongSupportive Environment:/strong Work with a team that values compassion, respect, and excellence/li/ulpstrongEqual Opportunity Employer:/strong We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status./p/div
Partnerships:/strong Build meaningful relationships with community groups (churches, civic groups, veteran organizations, hospice, senior living, etc.) to educate and guide families in their preplanning decisions. Schedule and conduct pre-planning seminars./lilistrongSales
Customer Outreach:/strong Set appointments, deliver compelling preplanning guide and product presentations, and provide professional park tours. Contact new and existing customers to discuss how our products and services can meet their needs./lilistrongProspecting
Sales Strategies:/strong Prospect daily using multiple methods (cold calling, door knocking, mailers, seminars, outside events, web leads, park patrolling, file reviews, direct mail) in accordance with NorthStars sales playbook. Schedule 10-12 pre-need appointments each week, tracked in the CRM./lilistrongCustomer Service
Inquiry Response:/strong Provide world-class customer service with a positive attitude and a willingness to do Whatever it takes. Answer telephone inquiries about cemetery products and services pre-need planning./lilistrongAdministrative
Performance Tracking:/strong Complete paperwork timely, neatly, and accurately, ensuring all contract processing requirements are met. Actively track all sales activity and ratios to measure areas of strength and improvement. Use CRM to track all contacts and ensure professional follow-up./lilistrongProfessional Development:/strong Stay current on topics related to our profession (veterans benefits, social security benefits, end-of-life decisions, etc.). Attend training programs scheduled with sales leaders and regional leadership./li/ulh3Qualifications/h3ulliHigh School Diploma or equivalent/liliValid drivers license and satisfactory driving record/liliMust have reliable transportation/liliKnowledge of current federal, state, and local regulations related to the cemetery and funeral industry/li/ulh3Why Join Us?/h3ullistrongImpactful Work:/strong Make a difference in your community by helping families plan/lilistrongUncapped Commissions:/strong We do not cap the amount of commission you can make; you decide your compensation; we provide you with the training and tools to make it happen/lilistrongGrowth Opportunities:/strong Continuous learning and professional development/lilistrongSupportive Environment:/strong Work with a team that values compassion, respect, and excellence/li/ulpstrongEqual Opportunity Employer:/strong We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status./p/div