NTT DATA
Sales Executive - BPO/BPaaS - Travel/Hospitality - Remote Position
NTT DATA, Charlotte, North Carolina, United States, 28202
divh2Sr. Sales Executive/h2pNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now./ppWe are currently seeking a Sr. Sales Executive with BPaaS/BPO experience to join our team remotely./ppPosition Summary:/ppWe are seeking experienced and historically successful Business Process Outsourcing and Business Process as a Service Specialty Sellers for our Agentic AI Customer Service business. Successful candidates will be domain subject matter experts in one or more industries, with a proven track record of originating relationships and closing large, complex BPO and BPaaS deals. These senior-level sales professionals will create a market of buyer relationships with decision makers at or proximal to the C-level and will position AI-first BPO/BPaaS transformative service solutions that enable their businesses to achieve their Board-level, and Executive level strategic outcome goals./ppKey Responsibilities:/ppMarket-maker who originates deals proactively. Successful candidates will be adept and have a track record of creating demand in the market and establishing relationships with decision making buyers of the service./ppSubject Matter Expert (i.e. understands and can articulate the core value chain processes and their associated challenges and opportunities for transformation) in one or more of the following industries; Banking
Financial Services, Fintech, Insurance (PC, LA), Manufacturing, Retail, Consumer, Travel
Hospitality, Hi-tech, Energy
Utilities, Telecom, Healthcare (Payor, Provider)
Life Sciences./ppUtilize a consultative approach to understand the unique challenges, dynamics, constraints and goals of the prospect organization and the key stakeholders and be able to develop a customized transformative BPO/BPaaS proposition, leveraging AI and technology automation that considers these factors, as well as the competitive landscape to create win/win deals./ppLead the end-to-end sales cycle, (collaborating with solution architects, pricing teams, legal, operations, etc.) to structure competitive multi-million-dollar ACV (annual contract value) BPO deals, from initial prospect engagement through contract negotiation and closure./ppDevelop and execute a strategic go-to-market plan to create market awareness and demand in collaboration with Managing Director, Business Unit Leaders, business unit salespeople and client executives, industry teams, and alliance partners, advisor and analyst relations, and marketing./ppBuild strong executive-level relationships with prospective decision makers and stakeholder influencers, including COOs, CIOs, CFOs, and Heads of Operations./ppStay current on industry and AI/technology trends, competitive positioning, and emerging technologies relevant to BPO and digital operations./ppServe as a thought leader in the market and contribute to brand elevation via participation in industry forums, panels, and client advisory boards./ppRequired Qualifications:/pp15+ years of experience in BPO/Business Process Services sales with a deep understanding of transformative outsourcing models./pp10 years of experience of demonstrated success having sold large, complex, global BPO deals ($20M TCV)./pp10 years of industry experience selling Transformative Customer Experience/Customer Service and Industry Specific Core value chain deals./pp10 years of experience working within or selling to Fortune 1000 clients./ppPreferred Attributes:/ppAbility to bridge business value with enabling technologies such as AI (agentic
generative), analytics, core industry specific administrative platforms and automation./ppEntrepreneurial mindset with the ability to navigate matrixed environments and influence cross-functional teams./ppTrack record of exceeding sales targets and contributing to revenue growth./ppStrong financial acumen and ability to structure complex deal constructs./ppExceptional executive presence, communication, and relationship-building skills./p/div
Financial Services, Fintech, Insurance (PC, LA), Manufacturing, Retail, Consumer, Travel
Hospitality, Hi-tech, Energy
Utilities, Telecom, Healthcare (Payor, Provider)
Life Sciences./ppUtilize a consultative approach to understand the unique challenges, dynamics, constraints and goals of the prospect organization and the key stakeholders and be able to develop a customized transformative BPO/BPaaS proposition, leveraging AI and technology automation that considers these factors, as well as the competitive landscape to create win/win deals./ppLead the end-to-end sales cycle, (collaborating with solution architects, pricing teams, legal, operations, etc.) to structure competitive multi-million-dollar ACV (annual contract value) BPO deals, from initial prospect engagement through contract negotiation and closure./ppDevelop and execute a strategic go-to-market plan to create market awareness and demand in collaboration with Managing Director, Business Unit Leaders, business unit salespeople and client executives, industry teams, and alliance partners, advisor and analyst relations, and marketing./ppBuild strong executive-level relationships with prospective decision makers and stakeholder influencers, including COOs, CIOs, CFOs, and Heads of Operations./ppStay current on industry and AI/technology trends, competitive positioning, and emerging technologies relevant to BPO and digital operations./ppServe as a thought leader in the market and contribute to brand elevation via participation in industry forums, panels, and client advisory boards./ppRequired Qualifications:/pp15+ years of experience in BPO/Business Process Services sales with a deep understanding of transformative outsourcing models./pp10 years of experience of demonstrated success having sold large, complex, global BPO deals ($20M TCV)./pp10 years of industry experience selling Transformative Customer Experience/Customer Service and Industry Specific Core value chain deals./pp10 years of experience working within or selling to Fortune 1000 clients./ppPreferred Attributes:/ppAbility to bridge business value with enabling technologies such as AI (agentic
generative), analytics, core industry specific administrative platforms and automation./ppEntrepreneurial mindset with the ability to navigate matrixed environments and influence cross-functional teams./ppTrack record of exceeding sales targets and contributing to revenue growth./ppStrong financial acumen and ability to structure complex deal constructs./ppExceptional executive presence, communication, and relationship-building skills./p/div