Strategic Account Executive

divh2Strategic Account Executive/h2pPagerDuty is seeking a Strategic Account Executive to join our dynamic and customer-focused team! We are looking for a talented sales professional experienced in enterprise, multi-product SaaS software, who will uncover and close PagerDuty product and service opportunities. In this role, you will have the opportunity to drive new business and support our key strategic accounts by embracing PagerDutys commitment to Champion the Customer, and you will be responsible for delivering exceptional sales experiences by identifying challenges in customers environments, and transforming those challenges into business-driven perspectives, while communicating the positive impact of resolving them. This role encompasses the overall success and sales performance of a defined account territory./ppYou will be engaging, influencing, and fostering relationships with individuals at various levels within organizations, including individual contributors, mid-level management, and C-suite executives, to drive their digital transformation strategy with leading enterprise customers. Your role will involve:/pulliLeading a cross-functional account team in developing and implementing detailed account plans/strategies to expand existing relationships and acquire new customers. This involves collaborating with teams such as Marketing, Solution Consulting, Customer Success, Business Value, BDRs, and Strategic Alliance teams./liliMaintaining a keen focus on identifying challenges in customers environments and developing a business-oriented perspective that motivates them to take action in addressing those challenges./liliGenerating revenue by selling, managing, and cultivating existing client relationships, and by selling to greenfield accounts./liliContinuously connecting the dots within your account base to establish executive alignments, foster broad relationships, and engage with targeted teams and leadership./liliDemonstrating the ability to navigate a hybrid business approach that combines a frictionless, transactional sales model with a strategic, large deal selling motion, depending on the situation./liliPrioritizing opportunities and coordinating with your internal team to provide exceptional customer experiences and ensure 100% satisfaction./liliExceeding monthly, quarterly, and annual quotas./liliUtilizing our sales methodology and processes effectively for lead management and sales forecasting./liliCommitting to pipeline generation and conducting thorough account research./li/ulpBasic Qualifications:/pulliAt least 7 years of outside software sales experience, which includes 3 years of experience selling at Strategic and/or Enterprise in a multi-product, complex software environment (SaaS, IT infrastructure or similar industries preferred)/liliAble to demonstrate methodology to prospect and build pipeline independently and a demonstrated track record of hitting and exceeding sales targets/liliExperience leading large and complex sales cycles within Global 2000 Enterprises, with the ability to understand customers needs and translate them into tailored solutions/liliStrong presentation, verbal, and written communication skills/li/ulpPreferred Qualifications:/pulliAdvanced knowledge around DevOps, IT Ops and Platform Engineering/liliFamiliarity with MEDDICC and Command of the Message/liliStrong technical expertise, understanding of engineering culture, and the ability to connect with customers/liliBachelors Degree or higher is preferable/li/ulpThe base salary range for this position is 160,000 - 185,000 USD (50/50 split). This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location./ppHesitant to apply? We encourage you to submit your resume even if you dont meet every requirement. We value potential and consider each candidates full professional story. Whether youre exploring a career change or taking your next step, we look forward to reviewing your application./ppPagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:/pulliAustralia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia/liliCanada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon/liliUnited States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming/li/ulpCandidates must reside in an eligible location, which vary by role./ppOur values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions./ppOur Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance./ppAs a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site./ppYour package may include:/pulliCompetitive salary/liliComprehensive benefits package/liliFlexible work arrangements/liliCompany equity/liliESPP (Employee Stock Purchase Program)/liliRetirement or pension plan/liliGenerous paid vacation time/liliPaid holidays and sick leave/liliDutonian Wellness Days

HibernationDuty - companywide paid days off in addition to PTO/liliPaid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)/liliPaid volunteer time off: 20 hours per year/liliCompany-wide hack weeks/liliMental wellness programs/li/ulpPagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations./ppPagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2./ppPagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDutys Privacy Policy./ppPagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program./p/div