Senior UX Content Strategist Job at Randstad USA in Malvern

Randstad, in partnership with our client, is seeking a Senior UX Strategist for a long-term opportunity!

The Opportunity

Join one of the world’s most respected, client-owned investment leaders as a UX Content Strategist. In this role, you aren’t just writing copy—you are a foundational member of a cross-functional "crew," including designers, researchers, and developers. You will solve complex financial puzzles by creating intuitive, "plain English" content that empowers millions of individual investors to achieve their financial goals.

Why You’ll Love Working Here

• Mission-Driven Work: Every journey you map helps a real person save for retirement, education, or a first home.
• A Unique Culture: We lean into a collaborative nautical heritage—our employees are "crew," our cafeterias are "galleys," and our culture is built on the belief that we are "stronger together".
• Elite Campus Experience: Work on a stunning 87-acre campus in Malvern, featuring innovative office spaces designed for wellness and creative synergy.
• Inclusive Innovation: Join a team that champions accessibility (WCAG 2.1 AA) to ensure our tools work for every body and every mind.

Your Core Responsibilities

• End-to-End Content Strategy: Create user flows, wireframes, and high-fidelity prototypes, focusing on how language drives the user experience.
• Complexity Management: Translate intricate financial workflows and data into simple, digestible, and actionable user journeys.
• Design Systems Advocacy: Utilize and contribute to an enterprise-wide component library to ensure a consistent brand voice across all digital platforms.
• Hypothesis Validation: Partner with research and data analytics teams to validate the feasibility and desirability of new features through experimentation.

What We’re Looking For

• Experience: 3+ years of professional UX experience with a strong portfolio demonstrating end-to-end strategy.
• Tools: Expert-level proficiency in Figma.
• Accessibility Mastery: Deep knowledge of inclusive design and WCAG accessibility standards.
• Approach: A "Team First" mentality with the ability to advocate for the user voice in high-level decision-making processes.