Futran Tech Solutions Pvt. Ltd.
Futran Tech Solutions Pvt. Ltd. is hiring: Architecture/Design/Development - App
Futran Tech Solutions Pvt. Ltd., Wauwatosa, WI, US
Job Description: Waukesha WI Onsite Rate: $55/hr. Provide support for Siebel CRM applications, ensuring timely resolution of incidents and service requests.
- Perform root cause analysis and implement permanent fixes for recurring issues.
- Collaborate with business users to understand data needs and deliver actionable insights using SQL.
- Support data extraction, transformation, and validation activities for migration from Siebel to Salesforce.
- Monitor system performance and proactively identify potential issues.
- Participate in CRP, UAT, and production rollout support.
- Document technical solutions, standard operating procedures, and known issues.
- Work closely with cross-functional teams including development, QA, infrastructure, and business stakeholders.
- Good functional Knowledge of Siebel and experience on Siebel
- Knowledge in Servicemax will be helpful.