Wounded Warrior Project
Wounded Warrior Project is hiring: Senior Salesforce Marketing Cloud Developer i
Wounded Warrior Project, Sacramento, CA, US
Great benefits. Competitive pay. We know these are some of the things people look for in a job. If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you. When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose. At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as:
- A flexible hybrid work schedule (three days in the office, two days' work from home)
- Full medical, dental, and vision coverage for both teammates AND family members
- Competitive pay and performance incentives
- A fun, mission-focused, and collaborative team environment
DUTIES & RESPONSIBILITIES
- Manage the administration, configuration, and optimization of the Salesforce Marketing Cloud platform.
- Design and implement scalable, end-to-end technical solutions using the Marketing Cloud suite of products.
- Translate business and marketing requirements into well-designed technical solutions.
- Collaborate with solution architects and stakeholders on CRM customizations and cross-cloud integrations to support Marketing Cloud solutions.
- Develop and maintain custom solutions leveraging AMPscript, SSJS, and Guide Template Language to enable personalization, dynamic content, and advanced automation.
- Build and optimize CloudPages, landing pages, forms, and microsites using HTML, CSS, JavaScript, and AMPscript.
- Write and optimize SQL queries for audience segmentation, data extraction, and targeting; ensure the integrity and performance of the Marketing Cloud contact data model.
- Integrate Marketing Cloud with external systems using REST and SOAP APIs to support data synchronization, campaign automation, and personalized experiences.
- Maintain and document technical processes, data flows, and marketing automation procedures to ensure consistency and scalability.
- Leverage Marketing Cloud reporting and analytics tools to monitor campaign performance, track key metrics, and generate actionable insights.
- Design and deliver dashboards and reports to stakeholders, enabling data-driven decision-making and continuous optimization of marketing strategies.
- Stay current with Salesforce Marketing Cloud product updates, enhancements, and best practices; proactively recommend platform improvements.
- Partner with peers to exchange best practices and contribute to continuous improvement of team processes.
- Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.
- Other related duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES
- Demonstrated expertise in Salesforce Marketing Cloud (SFMC), including Journey Builder, Automation Studio, Audience Builder, Mobile Connect, Personalization Builder, Social Studio, Interaction Studio, and Advertising Studio.
- Proficient in developing automated solutions with SSJS, AMPscript, and Guide Template Language.
- Skilled in front-end development for CloudPages using HTML, CSS, JavaScript, and AMPscript.
- Extensive experience in SQL, data modeling, and database technologies (RDBMS, NoSQL); deep understanding of Marketing Cloud's contact data model.
- Working knowledge of system integrations using REST and SOAP web services.
- Proficiency in Salesforce Marketing Cloud analytics, reporting, and Content Builder.
- Proven ability to translate business requirements into scalable technical solutions.
- Excellent organizational, analytical, and critical-thinking skills; proven ability to manage multiple projects and resolve complex issues.
- Effective communicator with both technical and non-technical audiences; strong team collaboration and interpersonal skills.
- Adaptable, independent, and able to thrive in a fast-paced, changing environment.
- Unequivocal commitment to the highest standards of personal and business ethics and conduct.
- Mission-driven, guided by core values, and a pleasure to work with.
EXPERIENCE
Requirements- Five years of experience as a Salesforce Marketing Cloud administrator or developer.
- Five years of experience using Journey Builder, Content Builder, and Mobile Studio.
- Three years of experience implementing full life cycle projects in Salesforce Marketing Cloud.
- Two years of experience developing solutions with AMPscript and Content Builder.
- Two years of experience working in Agile/SCRUM environments with associated tools (e.g., Jira, Confluence).
EDUCATION
Requirements • Bachelor's degree in computer science, information systems, or related relevant field. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree. Preferences • None.CERTIFICATIONS & LICENSURE
Requirements- Salesforce Certified Data Cloud Consultant Certification.
- Salesforce Certified Marketing Cloud Engagement Administrator Certification.
- Salesforce Certified Marketing Cloud Engagement Developer Certification.
- Salesforce Certified Marketing Cloud Email Specialist Certification.
WORK ENVIRONMENT/PHYSICAL DEMANDS
- General office environment; temperature controlled.
- Up to 5% travel.