Global Director of Business Travel Sales
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Who We Are
We love what we do and believe everyone should leave feeling better—our guests, our teammates, and the community. We hire unique individuals who create amazing experiences for our guests, recognizing that every member of the team contributes to the success of the hotel.
Your Mission
The Global Sales Office (GSO) positions Virgin Hotels Collection as a market leader in the lifestyle space. As the Director of Business Travel, you will lead the Business Travel segment, driving vision, performance, and revenue growth across the Americas. You will manage a key portfolio of corporate accounts, accelerate segment growth, and deliver exceptional negotiation and commercial insight.
Responsibilities
- Shape and implement the global sales strategy for Business Travel, ensuring alignment with broader commercial objectives.
- Lead strategic initiatives to drive results in the Negotiated Corporate segment.
- Deliver revenue targets for Business Travel and Consortia through account production and growth.
- Provide strategic direction and commercial support to hotel teams across the portfolio.
- Introduce innovative approaches to the Business Travel segment to drive efficiency and new revenue opportunities.
- Represent the brand globally at client meetings and industry events, positioning Virgin Hotels as a strategic partner.
- Cultivate meaningful industry relationships and elevate brand visibility through conferences and events.
- Design and deliver persuasive, high‑impact presentations to clients and internal leadership.
- Directly oversee top global corporate accounts, managing negotiations, relationships, contracting, and issue resolution.
- Lead the planning, execution, and follow‑up of Business Travel events, ensuring responsible budget management and measurable ROI.
- Utilize strategic pricing discussions, room‑type strategies, and connectivity solutions to drive ADR across managed accounts.
- Apply yield management principles to maximize account performance.
- Leverage business intelligence tools (Agency360, Cvent BT, etc.) to inform decision‑making and refine sales approaches.
- Manage the global RFP cycle with strategic alignment and operational efficiency.
- Ensure GDS content, rate structures, and distribution elements are accurate and optimized.
- Support onboarding and development of property Business Travel Managers to uphold brand standards.
- Maintain thorough account information in Salesforce, monitor activity, and prepare detailed trip reports with insights and recommendations.
- Partner closely with revenue management and marketing to achieve property revenue targets.
- Serve as the internal subject‑matter expert for Business Travel, offering guidance and strategic recommendations to leadership and sales teams.
Background Must‑have
- Current, legal and unrestricted ability to work in the United States.
- Minimum 7+ years of hotel experience with established corporate travel relationships.
- Proven track record of generating early wins and incremental production within the first 90 days.
- Strategic mindset paired with high emotional intelligence and strong relationship‑building skills.
- Demonstrated ability to build cross‑functional relationships and promote a collaborative culture.
- Proven ability to lead and inspire teams in a decentralized or multi‑property structure.
- Ability to perform well under pressure and maintain composure in fast‑paced environments.
- Creative problem‑solver with a solutions‑oriented, entrepreneurial approach.
- Self‑driven, highly organized, and adept at delivering results with limited supervision.
- Proficient in Amadeus Agency360 and other analytical tools to evaluate performance and inform strategic decisions.
- Willingness to travel up to 30%.
Seniority level
Director
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Hospitality
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