JPMorgan Chase & Co.
Payments Digital Channels & Connectivity-Product Associate
JPMorgan Chase & Co., Chicago, Illinois, United States, 60290
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in Digital Channels & Connectivity, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross‑functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Writes the requirements, epics, and user stories to support product development
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Use data to make decisions that improves customer experience, business metrics and product adoption
Partners closely with stakeholders to communicate status, gain feedback, and deliver on share goals.
Drive end-to-end execution of roadmap through effective sprint planning, stakeholder management, and healthy experimentation
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
Track record of delivering thoughtful, user‑centric and intuitive experiences
Ability to manage a development team and be held accountable for sprint planning and roadmap definition within their assigned domain
Experience using a healthy mix of quantitative data, qualitative data, best practices and product instinct to make prioritization decisions
Strong verbal and written communication skills, evidenced by ability to articulate impact and tradeoffs at varying levels of altitude (from your immediate team all the way up to executive leadership)
Preferred qualifications, capabilities, and skills
Demonstrated prior experience working in a highly matrixed, complex organization
Experience collaborating with other product managers across an organization
Comfort with ambiguity and autonomy; you are motivated by figuring out what needs to be done—and then doing it.
Desire to inspire a problem‑first mindset and work with leadership to continue "raising the bar" for the product organization
Experience in business analysis, and cross‑functional collaboration with engineering teams
Experience in agile methodology
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As a Senior Product Associate in Digital Channels & Connectivity, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross‑functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Writes the requirements, epics, and user stories to support product development
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Use data to make decisions that improves customer experience, business metrics and product adoption
Partners closely with stakeholders to communicate status, gain feedback, and deliver on share goals.
Drive end-to-end execution of roadmap through effective sprint planning, stakeholder management, and healthy experimentation
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
Track record of delivering thoughtful, user‑centric and intuitive experiences
Ability to manage a development team and be held accountable for sprint planning and roadmap definition within their assigned domain
Experience using a healthy mix of quantitative data, qualitative data, best practices and product instinct to make prioritization decisions
Strong verbal and written communication skills, evidenced by ability to articulate impact and tradeoffs at varying levels of altitude (from your immediate team all the way up to executive leadership)
Preferred qualifications, capabilities, and skills
Demonstrated prior experience working in a highly matrixed, complex organization
Experience collaborating with other product managers across an organization
Comfort with ambiguity and autonomy; you are motivated by figuring out what needs to be done—and then doing it.
Desire to inspire a problem‑first mindset and work with leadership to continue "raising the bar" for the product organization
Experience in business analysis, and cross‑functional collaboration with engineering teams
Experience in agile methodology
#J-18808-Ljbffr