Business Analyst-Technical Writer Job at Intellisoft Technologies in Farmers Bra

Job Title: Business Analyst-Technical Writer Location: Newport Beach, CA(Hybrid) Duration: Contract Role Overview: Seeking a Business Analyst to document internal standards, policies, and procedures to ensure compliance with the Digital Operational Resilience Act (DORA).

• Documentation Expertise: Proven experience in writing formal documentation that meets regulatory standards, ideally within the financial services or asset management sectors.
• Regulatory Knowledge: Familiarity with regulatory compliance frameworks, preferably within the EU, but not mandatory. Willingness to quickly learn and adapt to DORA requirements.
• Information Synthesis: Ability to gather and synthesize information from various internal sources such as Wiki, Intranet, and other documentation repositories.

• Areas of Focus: o Capacity Management and Load Balancing: Document processes to ensure systems can handle peak loads and maintain operational efficiency. o Monitoring and Alerting: Develop documentation for continuous monitoring and alerting systems to detect and respond to incidents promptly. o Failover Testing: Create detailed procedures for regular failover testing to ensure seamless transition to backup operations. o Backup and Restoration: Document robust backup and restoration processes to ensure data integrity and availability. o Incident Response: Develop TechOps / NOC playbooks for incident response, including incident tracking and corrective action logs.

• Stakeholder Collaboration: Strong interpersonal skills to work effectively with internal stakeholders, including IT, legal, and compliance teams.
• Attention to Detail: High level of attention to detail to ensure accuracy and completeness of documentation.
• Project Management: Basic project management skills to track progress and ensure timely completion of documentation tasks.
• Communication Skills: Excellent written and verbal communication skills to articulate complex regulatory requirements in a clear and concise manner.
• Location: Based onsite in our Newport Beach office.
• Preferred Experience: Previous experience in a global asset management company or similar financial institution is a plus.

Thanks & Regards Thirumalaivasan Bhaskaran, Sr.Account Manager Intellisoft Technologies Inc., Office:X 179, 11494 Luna Road, Ste 280 Farmers Branch, TX