Northtown Automotive Companies
Occupational Summary:
* Present and sell new/used vehicles to customers while also creating an amazing customer experience and meeting the dealership standards relative to gross profit and volume.
Essential Job Functions:
* Maintain a professional personal appearance
* Sell and deliver a minimum amount of vehicles each month
* Write a complete sales order and process paperwork in accordance with dealership policies
* Utilize dealership sales control and follow-up systems
* Attend all product, sales, and employment related trainings as instructed by management
* Stay up-to-date on new products and services within the industry
* Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
* Maintain a prospect development system.
* Conduct business in an ethical and professional manner.
* Know and understand the federal, state and local laws that govern retail auto sales.
* Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot.
* Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
* Fully explain the product performance, application, and benefits to prospects.
* Establish personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
* Follow up on all post-delivery items, tag/title work, "we-owes" and special requests to be sure that all customer expectations are met.
Qualifications:
* Exceptionally strong communication skills and the ability to work in both an independent and team setting.
* Comfortable with a commission based pay plan
* Strong customer service skills, previous work history is strong and positions prove longevity and stability
* Valid in-state driver's license.
* The basic ability to calculate figures and amounts such as add, subtract, calculate discounts, interest , commission, and percentages
* Ability to read and comprehend instructions, both verbal and written.
* Ability to operate smartphone, tablet and PC.
* Individual must be able to perform each Essential Job Function and Essential Requirements of Employment listed below.
* Present and sell new/used vehicles to customers while also creating an amazing customer experience and meeting the dealership standards relative to gross profit and volume.
Essential Job Functions:
* Maintain a professional personal appearance
* Sell and deliver a minimum amount of vehicles each month
* Write a complete sales order and process paperwork in accordance with dealership policies
* Utilize dealership sales control and follow-up systems
* Attend all product, sales, and employment related trainings as instructed by management
* Stay up-to-date on new products and services within the industry
* Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
* Maintain a prospect development system.
* Conduct business in an ethical and professional manner.
* Know and understand the federal, state and local laws that govern retail auto sales.
* Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot.
* Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
* Fully explain the product performance, application, and benefits to prospects.
* Establish personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
* Follow up on all post-delivery items, tag/title work, "we-owes" and special requests to be sure that all customer expectations are met.
Qualifications:
* Exceptionally strong communication skills and the ability to work in both an independent and team setting.
* Comfortable with a commission based pay plan
* Strong customer service skills, previous work history is strong and positions prove longevity and stability
* Valid in-state driver's license.
* The basic ability to calculate figures and amounts such as add, subtract, calculate discounts, interest , commission, and percentages
* Ability to read and comprehend instructions, both verbal and written.
* Ability to operate smartphone, tablet and PC.
* Individual must be able to perform each Essential Job Function and Essential Requirements of Employment listed below.