R & L Carriers
Customer Service Representative, Starting at $19.81 hr
Full-Time, Monday - Friday, Various Shifts
PTO available after the first 90 calendar days of employment and enjoy an excellent benefits package that includes our very own employee resorts. Learn more about our employee resorts.
R+L Carriers - Women in Trucking
R+L Carriers is seeking a Customer Service Representative to work at our Baltimore, MD Service Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR’s use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned.
Company Culture
Requirements
Strong communication/telephone skills
Able to work in a fast-paced environment
Strong critical thinking skills
Ability to deal with potentially stressful situations
General office and customer service experience
Basic knowledge of Windows, Outlook and other Microsoft products
Ability to type 30+ WPM
Preferred
2+ years of experience as a clerk or similar role in a fast-paced environment
Freight logistics experience
Benefits
Medical/Dental/Vision Insurance
401(k) Retirement Plan with company matching contributions
Paid Vacation & Holidays
Vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC.
About Us R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company’s growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees.
R+L Carriers Shared Services, LLC (“R+L Carriers”) and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
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PTO available after the first 90 calendar days of employment and enjoy an excellent benefits package that includes our very own employee resorts. Learn more about our employee resorts.
R+L Carriers - Women in Trucking
R+L Carriers is seeking a Customer Service Representative to work at our Baltimore, MD Service Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR’s use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned.
Company Culture
Requirements
Strong communication/telephone skills
Able to work in a fast-paced environment
Strong critical thinking skills
Ability to deal with potentially stressful situations
General office and customer service experience
Basic knowledge of Windows, Outlook and other Microsoft products
Ability to type 30+ WPM
Preferred
2+ years of experience as a clerk or similar role in a fast-paced environment
Freight logistics experience
Benefits
Medical/Dental/Vision Insurance
401(k) Retirement Plan with company matching contributions
Paid Vacation & Holidays
Vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC.
About Us R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company’s growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees.
R+L Carriers Shared Services, LLC (“R+L Carriers”) and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
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