Constellis
Service Writer at Constellis
Join the Constellis team as a Service Writer, providing administrative support for all County fleet vehicle operations. This role includes managing records, processing work orders, and coordinating maintenance activities across multiple service locations.
Position Summary The Service Writer will be responsible for performing various administrative services and providing general administrative support in maintaining the records associated with the day-to-day operations for all County fleet vehicles.
Pay Rate:
$22.00 - $24.00
Responsibilities
Greet customers
Write customers service order upon arriving at service lane at any of the five locations
Open and close work orders and dispatches for all County vehicle fleet
Write estimates, open work order lines, and file documents
Input / update vehicles’ maintenance information into M5 program
Assign work to automotive technicians and services technicians
Manages fleet and assist with all county vehicles
Answer phones and route accordingly
Giving approval, keying repairs, and processing invoices for payment
Park, jump‑start, pick up and deliver County vehicles as needed to any vendor or County facility
Maintain daily vehicles accountability, parked location, lane, and vehicle status
Picking up and delivering vehicles to County and any vendors as required
Maintains personal and office clean: sweep, mop and take out trash
Assist with breakdown services, repairs, and accidents to the most effective repair location
Ability to professionally interact with customers, colleagues, and to foster positive business relationships
Other duties as assigned
Qualifications
Previous experience in the automotive service industry preferred
Must possess a valid Driver's License
Must complete County requirement Live Scan
Proficiency with MS Office Suite
Effective oral and written communication skills at all levels of the organization
Strong organizational skills with the ability to manage time and multiple priorities to completion
Problem solving skills with an analytical thought process
Ability to adapt to a rapidly changing environment
May be required to lift and carry awkward items weighing up to 50 lbs. Requires intermittent standing, walking, sitting, squatting, stretching, and bending throughout the workday.
Benefits Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.
Medical, Vision & Dental Insurance
Paid Time-Off Program & Company Paid Holidays
401(k) Retirement Plan
Insurance: Basic Life & Supplemental Life
Health & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Personal Development & Learning Opportunities
On-the-job Training, Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Tools, toolbox, scanners, and troubleshooting equipment will be provided
SHOP LOCATIONS
Downtown Los Angeles, North Alameda St. 90012
City of Monrovia, North Mountain Ave, 91016
City of Culver City, Playa Court Ct. 90230
City of Lancaster, 60th Street West, 93536
East Los Angeles, N. Eastern Ave, 90063
Working Conditions Work is typically based in one of five busy service maintenance garage environments, may require occasional on‑the‑road maintenance repairs. Frequent work outside and in inclement weather conditions is required, including heat, cold and humidity. May be exposed to fumes or airborne particles, toxic or caustic chemicals and vibration. Must be willing to wear Personal Protective Equipment as required by established Company Safety Standards. Normal work hours are Monday‑Friday 7:00 am to 4:00 pm, however some extended or weekend hours may also be required.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Security and Investigations, Defense and Space Manufacturing, and Public Safety
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Position Summary The Service Writer will be responsible for performing various administrative services and providing general administrative support in maintaining the records associated with the day-to-day operations for all County fleet vehicles.
Pay Rate:
$22.00 - $24.00
Responsibilities
Greet customers
Write customers service order upon arriving at service lane at any of the five locations
Open and close work orders and dispatches for all County vehicle fleet
Write estimates, open work order lines, and file documents
Input / update vehicles’ maintenance information into M5 program
Assign work to automotive technicians and services technicians
Manages fleet and assist with all county vehicles
Answer phones and route accordingly
Giving approval, keying repairs, and processing invoices for payment
Park, jump‑start, pick up and deliver County vehicles as needed to any vendor or County facility
Maintain daily vehicles accountability, parked location, lane, and vehicle status
Picking up and delivering vehicles to County and any vendors as required
Maintains personal and office clean: sweep, mop and take out trash
Assist with breakdown services, repairs, and accidents to the most effective repair location
Ability to professionally interact with customers, colleagues, and to foster positive business relationships
Other duties as assigned
Qualifications
Previous experience in the automotive service industry preferred
Must possess a valid Driver's License
Must complete County requirement Live Scan
Proficiency with MS Office Suite
Effective oral and written communication skills at all levels of the organization
Strong organizational skills with the ability to manage time and multiple priorities to completion
Problem solving skills with an analytical thought process
Ability to adapt to a rapidly changing environment
May be required to lift and carry awkward items weighing up to 50 lbs. Requires intermittent standing, walking, sitting, squatting, stretching, and bending throughout the workday.
Benefits Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.
Medical, Vision & Dental Insurance
Paid Time-Off Program & Company Paid Holidays
401(k) Retirement Plan
Insurance: Basic Life & Supplemental Life
Health & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Personal Development & Learning Opportunities
On-the-job Training, Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Tools, toolbox, scanners, and troubleshooting equipment will be provided
SHOP LOCATIONS
Downtown Los Angeles, North Alameda St. 90012
City of Monrovia, North Mountain Ave, 91016
City of Culver City, Playa Court Ct. 90230
City of Lancaster, 60th Street West, 93536
East Los Angeles, N. Eastern Ave, 90063
Working Conditions Work is typically based in one of five busy service maintenance garage environments, may require occasional on‑the‑road maintenance repairs. Frequent work outside and in inclement weather conditions is required, including heat, cold and humidity. May be exposed to fumes or airborne particles, toxic or caustic chemicals and vibration. Must be willing to wear Personal Protective Equipment as required by established Company Safety Standards. Normal work hours are Monday‑Friday 7:00 am to 4:00 pm, however some extended or weekend hours may also be required.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Security and Investigations, Defense and Space Manufacturing, and Public Safety
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