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Bank of America

AML Refresh Ops - Ops Sr Analyst MKTS

Bank of America, Jacksonville, Florida, United States, 32290

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AML Refresh Ops - Ops Sr Analyst MKTS



Bank of America

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

Job Description This role provides moderately complex research, reporting, and analytical support for the delivery of end‑to‑end support for Global Markets sales, trading and underwriting business. Responsibilities include performing research, conducting analyses, enhancing processes, and supporting client AML/KYC due diligence and regulatory reporting.

Responsibilities

Maintain accuracy of client portfolio using internal and external comparison tools

Perform research and conduct moderately complex analyses, including exception handling of transactions that require special handling

Explore methods to enhance processes, reduce risks, and boost client experience

Partner with trade and sales support teams and external agents

Create reports and liaise with internal partners to ensure proper client reporting and assist with regulatory reporting

Escalate potential risks and exposures to manager in a timely manner

Assist with ad‑hoc projects, new processes or initiatives requiring coordination among subject‑matter experts

Conduct client due diligence (CDD) and enhanced due diligence (ECDD) per internal policies and regulatory guidelines

Review refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD procedures

Validate correct documentation with sales/client outreach teams to fulfill refresh requirements

Perform client refresh by reviewing documentation, vendor databases, and proprietary systems

Ensure all jurisdictional regulatory requirements related to KYC are adhered to

Support business with KYC‑related queries and requests

Participate in remediation and internal/external audits (where applicable)

Required Qualifications

Two or more years of financial services experience

Excellent verbal and written communication skills

Documented experience performing in a process‑oriented production environment that changes periodically

Familiar with MS Office Suite (Excel, Word, Outlook, Access)

Ability to work in a team environment

Organize work, prioritize tasks, and handle multiple assignments simultaneously

Successfully meet tight deadlines while ensuring data accuracy and integrity

Work and execute with minimal supervision or remote management

Desired Qualifications

Anti‑Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) experience

Skills

Data Collection and Entry

Recording/Organizing Information

Attention to Detail

Critical Thinking

Research

Fraud Management

Risk Management

Interpret Relevant Laws, Rules, and Regulations

Quality Assurance

Problem Solving

Adaptability

Customer and Client Focus

Prioritization

Result Orientation

Written Communications

Shift:

1st shift (United States of America)

Hours Per Week:

40

Job Details Seniority Level:

Mid‑Senior level Employment Type:

Full‑time Job Function:

Management and Manufacturing Industries:

Banking

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