Insomnia Cookies
Job Title
Cookie Crew Member
Location San Antonio, TX (Gradendale) – 4316 Gardendale, San Antonio, TX 78240
About Insomnia Cookies Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so… many… cookies… later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet‑easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly‑growing nationwide shipping and gifting portfolio… Insomnia Cookies is revolutionizing the cookie game by truly
Imagining What’s Possible !
Key Responsibilities
Promptly greet guests entering the store and take their orders according to procedure
Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
Give each customer a warm experience with a smile in person & over the phone
Bake our delicious cookies to perfection & add a scoop of ice cream
Ensure fast, warm, and correct delivery orders are packaged and sent out
Handle cash and payments accurately and maintain no shortages or overages
Clean, sanitize, and maintain the bakery
Desired Skills & Experience
At least 6 months of experience in a customer service focused role – preferred
Personable, genuine, outgoing demeanor
Customer service focused and a willingness to exceed guest expectations
Great communication, organizational, and math skills
Must be able to lift up to 40 lb boxes of product
Must be 18 years or older to be employed
Must be able to work nights, weekends, and holidays
Legally eligible to work in the United States
Perks & Benefits
Flexible part‑time work schedules
Pay‑on‑Demand (daily pay for shift earnings)
Paid vacation and sick time off
Pet insurance for your furry loved ones
Interactive training & mentorship
Job stability with a rapidly growing and reputable company
Achievable growth/promotion opportunities
Fun, exciting team environment
Employee discount and free cookies with every shift!
Employment Details Seniority Level: Not applicable
Employment type: Full‑time
Job function: Design, Art/Creative, and Information Technology
Industries: Transportation, Logistics, Supply Chain and Storage
#J-18808-Ljbffr
Location San Antonio, TX (Gradendale) – 4316 Gardendale, San Antonio, TX 78240
About Insomnia Cookies Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so… many… cookies… later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet‑easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly‑growing nationwide shipping and gifting portfolio… Insomnia Cookies is revolutionizing the cookie game by truly
Imagining What’s Possible !
Key Responsibilities
Promptly greet guests entering the store and take their orders according to procedure
Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
Give each customer a warm experience with a smile in person & over the phone
Bake our delicious cookies to perfection & add a scoop of ice cream
Ensure fast, warm, and correct delivery orders are packaged and sent out
Handle cash and payments accurately and maintain no shortages or overages
Clean, sanitize, and maintain the bakery
Desired Skills & Experience
At least 6 months of experience in a customer service focused role – preferred
Personable, genuine, outgoing demeanor
Customer service focused and a willingness to exceed guest expectations
Great communication, organizational, and math skills
Must be able to lift up to 40 lb boxes of product
Must be 18 years or older to be employed
Must be able to work nights, weekends, and holidays
Legally eligible to work in the United States
Perks & Benefits
Flexible part‑time work schedules
Pay‑on‑Demand (daily pay for shift earnings)
Paid vacation and sick time off
Pet insurance for your furry loved ones
Interactive training & mentorship
Job stability with a rapidly growing and reputable company
Achievable growth/promotion opportunities
Fun, exciting team environment
Employee discount and free cookies with every shift!
Employment Details Seniority Level: Not applicable
Employment type: Full‑time
Job function: Design, Art/Creative, and Information Technology
Industries: Transportation, Logistics, Supply Chain and Storage
#J-18808-Ljbffr