Hertz
The
Sales and Service Specialist ,
TNC
is an essential member of the
Hertz Local Edition
team. As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most valued rental car experience for Lyft and/or Uber drivers.
Ensure optimal operational efficacies to provide customers the best rental car experience
Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers.
Assist customers with various post‑rental inquiries that involve the rental and billing process
Work in a fast‑paced environment while providing helpful customer service that enhances the customer’s rental experience.
Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more.
Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures.
Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming objections.
Ensure vehicles are prepared for customer pick‑up, including checking for damage, cleaning interior (windows, door jambs, trunk, vacuum, etc.) and exterior (wash), filling gasoline tanks and checking fluid levels.
Wages: $22.00/hr.
Professional Experience
Ability to work in a fast‑paced environment with a variety of tasks.
Demonstrate professionalism, enthusiasm, and outstanding communication skills.
Strong time management and organizational skills are required.
Computer literate and detail oriented.
Must have a valid driver’s license with an acceptable driving record.
Knowledge
Customer service resolution practices
Sales management/coaching ability
Skills
Demonstrate good written and oral communication skills.
Excellent organizational and time‑management skills.
Demonstrate professionalism and interpersonal skills.
Show a high level of ownership, accountability and initiative.
Proven experience working well within a team.
Ability to work flexible shifts including weekends, holidays, and overtime as required.
Willingness to work outdoors during all weather conditions.
Assist with special administrative projects when needed.
Ability to stand for long periods of time.
Ability to communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
About Us The Hertz Corporation operates the Hertz, Dollar Car Rental, and Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, the Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz brand is one of the most recognized in the world. US EEO STATEMENT: At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
Job Info
Job Identification 37328
Job Category: Operations
Posting Date: 01/12/2026, 10:04 PM
#J-18808-Ljbffr
Sales and Service Specialist ,
TNC
is an essential member of the
Hertz Local Edition
team. As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most valued rental car experience for Lyft and/or Uber drivers.
Ensure optimal operational efficacies to provide customers the best rental car experience
Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers.
Assist customers with various post‑rental inquiries that involve the rental and billing process
Work in a fast‑paced environment while providing helpful customer service that enhances the customer’s rental experience.
Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more.
Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures.
Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming objections.
Ensure vehicles are prepared for customer pick‑up, including checking for damage, cleaning interior (windows, door jambs, trunk, vacuum, etc.) and exterior (wash), filling gasoline tanks and checking fluid levels.
Wages: $22.00/hr.
Professional Experience
Ability to work in a fast‑paced environment with a variety of tasks.
Demonstrate professionalism, enthusiasm, and outstanding communication skills.
Strong time management and organizational skills are required.
Computer literate and detail oriented.
Must have a valid driver’s license with an acceptable driving record.
Knowledge
Customer service resolution practices
Sales management/coaching ability
Skills
Demonstrate good written and oral communication skills.
Excellent organizational and time‑management skills.
Demonstrate professionalism and interpersonal skills.
Show a high level of ownership, accountability and initiative.
Proven experience working well within a team.
Ability to work flexible shifts including weekends, holidays, and overtime as required.
Willingness to work outdoors during all weather conditions.
Assist with special administrative projects when needed.
Ability to stand for long periods of time.
Ability to communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
About Us The Hertz Corporation operates the Hertz, Dollar Car Rental, and Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, the Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz brand is one of the most recognized in the world. US EEO STATEMENT: At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
Job Info
Job Identification 37328
Job Category: Operations
Posting Date: 01/12/2026, 10:04 PM
#J-18808-Ljbffr