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Lutheran Social Services of Illinois

Marketing and Occupancy Manager (Supportive Living)

Lutheran Social Services of Illinois, Joliet, Illinois, United States, 60432

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Marketing and Occupancy Manager (Supportive Living)

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Lutheran Social Services of Illinois .

Lutheran Social Services of Illinois (LSSI) is a leading not-for-profit organization providing healing, justice, and wholeness to people and communities. For over 150 years, LSSI has made a difference in the lives of children and families, and we’re still a strong, viable presence in the State of Illinois, continuing that commitment to making a difference.

This full-time position is open Monday through Friday under the direction of the Property Manager for the Supportive Living Program (SLP) and Apartment-Style living at Joshua Arms. The role involves marketing and occupancy responsibilities, ensuring maximum occupancy and completing non-clinical residential and facility documentation for move‑ins.

Benefits and Perks

On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.

Competitive salary based upon relevant education, experience, and licensure.

Salary $73,000–$77,000/Annually.

Opportunity for advancement.

Comprehensive benefits package for Full‑Time employees including healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.

The paid training you need to learn, grow, and succeed!

Essential Functions

Strengthen the marketing strategy, build community awareness, and educate the community on benefits of supportive living and apartment living at Joshua Arms.

Assist in the development of new resources, programs, and promotional content to aid in the marketing of the supportive living program/apartment living options.

Research potential marketing opportunities by establishing relationships with stakeholders and developing creative new ideas (within budget parameters) related to attracting applicants and maintaining maximum occupancy in the program.

Interpret data obtained from research and identify the most successful marketing endeavors to increase occupancy and provide management with written explanations (reports) of the meaning of the information received.

Analyze data, identify patterns and relationships, and draw conclusions to increase occupancy, including developing a written marketing strategy identifying key stakeholders and strategies that have led or will lead to successful move‑ins and increased overall occupancy in the program.

Create opportunities for prospective clients, service providers, and other outside sources to tour the facility.

Responsible for timely and accurate submission of reports, conducting financial interviews, and processing applicant files in accordance with LSSI and HUD procedures.

Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individuals in a dignified, respectful, honest and fair manner.

Position Qualifications

Bachelor’s degree preferred with 5+ years of sales/marketing experience in a related field, or commensurate experience.

Must possess the Certified Occupancy Specialist Designation (COS) or willingness to obtain within 2 years of hire.

Obtain Leasing Agents Licensure within 90 days of hire.

Background check clearance required.

Minimum of 5 years of sales/marketing experience in Supportive Living or related field highly preferred.

Work independently with little supervision.

In-depth knowledge of senior housing/supportive living policies and procedures.

Ability to work with seniors in a confidential manner.

Strong organizational and marketing skills related to Supportive Living or related field.

Demonstrated ability to comprehend and follow instructions, perform assigned tasks, maintain an appropriate work pace, perform complex and/or varied tasks, relate to others, make decisions, direct/control plan work, communicate in writing and verbally.

Excellent organization, presentation and PC/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software.

Valid driver’s license in good standing for the state of residency required.

Access to reliable transportation required.n Valid IL statutory minimum liability insurance coverage, bodily injury and property damage required.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, protected veteran status, pregnancy, or any other characteristic protected by law.

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