Manpower
Sr Remote CSR HI Residents Only
Our client, a leading healthcare support organization, is seeking a Sr Remote CSR HI Residents only to join their team. As a Sr Remote CSR HI Residents only, you will be part of the Customer Service Department supporting Hawaii healthcare providers and Medicaid enrollment processes. The ideal candidate will demonstrate excellent communication skills, adaptability, and a proactive attitude, which will align successfully in the organization. Location: Honolulu, HI Pay Range: $19.38 Shift: 7:30AM - 4:30PM HST, Monday through Friday What's the Job? Respond effectively to inbound and outbound calls, providing accurate information and assistance to healthcare providers and beneficiaries. Support healthcare providers in enrolling into Hawaii's Medicaid system, ensuring compliance with program policies. Process applications, enrollments, dis-enrollments, and other transactions accurately and efficiently. Participate in training and shadowing sessions to develop skills in call handling and application processing. Collaborate with team members and supervisors to resolve complex issues and improve service quality. What's Needed? Minimum of 6 months call center experience required. Experience in healthcare application processing preferred. High school diploma or GED required; relevant experience or education equivalent is acceptable. Strong communication and problem-solving skills. Ability to work in a supportive, team-oriented environment with a willingness to learn. What's in it for me? Opportunity to work in a supportive environment with dedicated trainers and supervisors. On-the-job training to develop new skills in healthcare and customer service. Potential for performance-based conversion after six months. Work with a reputable organization committed to diversity and inclusion. Engage in meaningful work supporting healthcare access for the community. Upon completion of waiting period associates are eligible for: Medical and Prescription Drug Plans Dental Plan Supplemental Life Insurance Short Term Disability Insurance 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
Our client, a leading healthcare support organization, is seeking a Sr Remote CSR HI Residents only to join their team. As a Sr Remote CSR HI Residents only, you will be part of the Customer Service Department supporting Hawaii healthcare providers and Medicaid enrollment processes. The ideal candidate will demonstrate excellent communication skills, adaptability, and a proactive attitude, which will align successfully in the organization. Location: Honolulu, HI Pay Range: $19.38 Shift: 7:30AM - 4:30PM HST, Monday through Friday What's the Job? Respond effectively to inbound and outbound calls, providing accurate information and assistance to healthcare providers and beneficiaries. Support healthcare providers in enrolling into Hawaii's Medicaid system, ensuring compliance with program policies. Process applications, enrollments, dis-enrollments, and other transactions accurately and efficiently. Participate in training and shadowing sessions to develop skills in call handling and application processing. Collaborate with team members and supervisors to resolve complex issues and improve service quality. What's Needed? Minimum of 6 months call center experience required. Experience in healthcare application processing preferred. High school diploma or GED required; relevant experience or education equivalent is acceptable. Strong communication and problem-solving skills. Ability to work in a supportive, team-oriented environment with a willingness to learn. What's in it for me? Opportunity to work in a supportive environment with dedicated trainers and supervisors. On-the-job training to develop new skills in healthcare and customer service. Potential for performance-based conversion after six months. Work with a reputable organization committed to diversity and inclusion. Engage in meaningful work supporting healthcare access for the community. Upon completion of waiting period associates are eligible for: Medical and Prescription Drug Plans Dental Plan Supplemental Life Insurance Short Term Disability Insurance 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!