Fanatics
Job Description The Role We are looking for a mid to a Sr. Experience Designer to lead design on our Gamification squad in the Fanatics App Team. The Fanatics App team is a subteam of Fan Ecosystem which is the group at Fanatics focusing on building the front door and foundation of fandom in our sports/entertainment ecosystem. What You'll Do
- Drive design for gamified experiences in the Fanatics App
- Create detailed user flows, wireframes, etc., communicating UX clearly to relevant teams.
- Clearly articulate the rationale behind your design choices and field feedback from your peers and stakeholders.
- Facilitate cross-functional collaboration efforts like workshops & design sprints to generate and evaluate creative solutions.
- Write and maintain UX documentation including usage guidelines and best practices.
- Capture and think through logical/implementable solutions for edge-cases and unhappy paths.
- Provide prototypes/deliverables to describe interactions and motion, using Figma
- Work with Product Managers and Software Engineers to discover, refine, develop, and ship features.
- Prototype user experiences and work with your UX Research team to coordinate and run qualitative and quantitative studies.
- Offer efficient iteration based on feedback from internal stakeholders and UX research study results.
- Track the impact of your work via user feedback and data insights to help the team identify opportunities for continued iteration.
- Maintain cohesion throughout the Fanatics App by attending design team studio hours and supporting the work of your fellow experience enthusiasts.
- You are data-informed rather than data-driven but interface well with teammates in data-driven roles.
- You are a proactive systems thinker who is comfortable with taking the ambiguous and making it tangible by leveraging our experience development lifecycle and your lived experience as a designer.
- 5+ years of design experience creating and delivering products on a cross-functional team across a range of surfaces. Experience with entertainment/media products, and gamification is strongly preferred.
- Bachelor's degree in Design, Human-Computer Interaction, or a related field (or equivalent experience)
- You have a strong portfolio that showcases your work, provides details of your role on projects, and shows examples of products and systems that you have developed from start to finish.
- You are an excellent cross-functional partner. You understand frontend code, its limitations, and its capabilities at a high level, empowering you to collaborate well with engineers. You also have a degree of business literacy that empowers you to work effectively with your product partners.
- You are curious and like to stay in tuned with the latest product development practices.
- You are a teacher and like guiding others on best practices and latest techniques.
- You are a proficient prototyper and make time to upskill yourself continuously on emergent tools and techniques, especially Figma.
- Nice to have: experience conducting accessibility evaluations of components and/or page-level designs, excellent knowledge of accessibility guidelines (WCAG) and a track record of advocating for accessibility improvements and prioritization.
- A genuine passion for sports and an understanding of sports fan culture is a significant plus.