Confidential
andlt;pandgt;The client is seeking a strategic and client-focused Director of Account Management andamp; Strategy to lead a team responsible for ensuring client success and growth across key accounts. This role requires someone who can combine high-level relationship management with expertise in digital strategy to develop innovative, data-driven solutions that produce measurable business outcomes.andlt;/pandgt; andlt;pandgt;Key responsibilities include serving as the senior strategic lead across a portfolio of significant digital accounts, building enduring relationships with senior client stakeholders, and overseeing account planning, goal-setting, forecasting, and reporting in alignment with client objectives. The role also involves collaborating with cross-functional teams across creative, media, tech, and analytics to ensure seamless execution of campaigns.andlt;/pandgt; andlt;pandgt;The strategic aspect of the role includes leading the development of digital-first strategic plans, including customer journey mapping, channel planning, and performance frameworks. The director will be responsible for translating business goals into measurable KPIs and ensuring continuous optimization through data and insights. Staying ahead of digital trends and innovations to provide forward-thinking recommendations to the client is crucial.andlt;/pandgt; andlt;pandgt;Moreover, the director will manage and mentor a team of account managers and strategists, fostering a culture of excellence and continuous improvement, while setting clear performance expectations and supporting professional development through coaching and feedback.andlt;/pandgt; andlt;pandgt;Furthermore, the director is expected to identify and lead upselling and cross-selling opportunities by partnering with business development and product teams. They will present strategic recommendations, performance reviews, and new initiatives to the client and internal stakeholders. A significant aspect of the role is championing the integration of new digital tools, platforms, and best practices across accounts.andlt;/pandgt; andlt;pandgt;Required qualifications include 8-12+ years of experience in account management, digital strategy, or client services, proven success in managing large-scale digital campaigns, strong digital marketing knowledge, and exceptional leadership and communication skills. Familiarity with Martech, Adtech, or SaaS platforms, and experience with navigating B2B and B2C client environments is also necessary.andlt;/pandgt;