Sonic Automotive
Service BDC Agent - Beverly Hills BMW
Sonic Automotive, Los Angeles, California, United States, 90079
Job Description
At Beverly Hills BMW, a Sonic Automotive family dealership, you’ll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they’re committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Salary: $19/hour
Duties and Responsibilities
Respond to internet inquiries with courtesy, accuracy and professionalism.
Promptly and accurately enter all customer inquiry data into the CRM.
Generate services appointments.
Conduct phone surveys to assess customer preferences and quality of experience.
Effectively utilize lead management tools.
Compile all necessary reports, forms and other documentation on a timely basis.
Cashier
Perform other job‑related duties as assigned.
Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.
Qualifications
Excellent verbal and written communication skills.
Strong MS Office Suite computer skills.
Ability to work independently and as part of a team in a fast‑paced environment.
Ability to work in a call‑center environment.
Strong organizational and time‑management skills.
Ability to read and comprehend rules, regulations, policies and procedures.
Additional Information It’s time to make the most important move of your career. From our cooperative, team‑based approach, to our more than 1,000 internal advancements each year, it’s easy to see the difference. When you join our organization, you’ll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you’ll experience the best that a career in the automotive industry has to offer.
All your information will be kept confidential according to EEOC guidelines.
Seniority Level Associate
Employment Type Full-time
Job Function Other
Industries Motor Vehicle Manufacturing
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Salary: $19/hour
Duties and Responsibilities
Respond to internet inquiries with courtesy, accuracy and professionalism.
Promptly and accurately enter all customer inquiry data into the CRM.
Generate services appointments.
Conduct phone surveys to assess customer preferences and quality of experience.
Effectively utilize lead management tools.
Compile all necessary reports, forms and other documentation on a timely basis.
Cashier
Perform other job‑related duties as assigned.
Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.
Qualifications
Excellent verbal and written communication skills.
Strong MS Office Suite computer skills.
Ability to work independently and as part of a team in a fast‑paced environment.
Ability to work in a call‑center environment.
Strong organizational and time‑management skills.
Ability to read and comprehend rules, regulations, policies and procedures.
Additional Information It’s time to make the most important move of your career. From our cooperative, team‑based approach, to our more than 1,000 internal advancements each year, it’s easy to see the difference. When you join our organization, you’ll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you’ll experience the best that a career in the automotive industry has to offer.
All your information will be kept confidential according to EEOC guidelines.
Seniority Level Associate
Employment Type Full-time
Job Function Other
Industries Motor Vehicle Manufacturing
#J-18808-Ljbffr