O'Reilly Auto Parts
Apply for the
Parts Specialist
role at
O'Reilly Auto Parts .
Bilingual candidates encouraged to apply.
Compensation Pay Range: $16.90 - $24.90 per hour. The actual hourly rate will equal or exceed the applicable minimum wage. Additional compensation may include annual or quarterly performance bonuses or premiums based on schedule, facility, season, or specific work performed. Multiple premiums may apply if criteria are met.
Essential Job Functions
Follow and promote all company customer service programs, e.g. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in selecting merchandise.
Assist managers and/or installer service specialists in serving professional customers as needed.
Complete assigned company training relevant to the position.
Provide excellent service to customers calling the store by answering calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Accurately maintain and secure the cash drawer, accept cash or checks, make change, and process credit card transactions.
Process exchanges and returns for credit in a friendly manner in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker and planogram updates, including freight receipt, stocking shelves, fronting and facing, cleaning, etc.
Perform daily operational tasks: prepare new, core, and warranty merchandise returns for shipment to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after training and meeting company requirements.
Perform various in-store services for customers where state and local laws allow (install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.).
Occasionally drive a delivery vehicle to make deliveries when business needs dictate (driving record must meet company mandated eligibility requirements).
All other duties as assigned.
Skills, Education, Knowledge, Experience, Abilities Required
Ability to quickly match alphanumeric sequences.
Ability to provide outstanding, friendly and professional customer service.
Must be able to multitask, handling customers on the phone and in the store simultaneously.
Desired
Familiarity with automotive parts, cataloging, weatherly index system, and automotive sales or service.
ASE certification.
Fluency in multiple languages (Spanish highly desired).
Total Compensation Package
Competitive wages and paid time off.
Stock purchase plan and 401(k) with employer contributions starting day one.
Medical, dental, and vision insurance with optional flexible spending account (FSA).
Team member health/ wellbeing programs.
Tuition educational assistance programs.
Opportunities for career growth.
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry, sex, sexual orientation, gender identity, pregnancy, age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information, or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation and position details.
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Parts Specialist
role at
O'Reilly Auto Parts .
Bilingual candidates encouraged to apply.
Compensation Pay Range: $16.90 - $24.90 per hour. The actual hourly rate will equal or exceed the applicable minimum wage. Additional compensation may include annual or quarterly performance bonuses or premiums based on schedule, facility, season, or specific work performed. Multiple premiums may apply if criteria are met.
Essential Job Functions
Follow and promote all company customer service programs, e.g. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in selecting merchandise.
Assist managers and/or installer service specialists in serving professional customers as needed.
Complete assigned company training relevant to the position.
Provide excellent service to customers calling the store by answering calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Accurately maintain and secure the cash drawer, accept cash or checks, make change, and process credit card transactions.
Process exchanges and returns for credit in a friendly manner in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker and planogram updates, including freight receipt, stocking shelves, fronting and facing, cleaning, etc.
Perform daily operational tasks: prepare new, core, and warranty merchandise returns for shipment to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after training and meeting company requirements.
Perform various in-store services for customers where state and local laws allow (install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.).
Occasionally drive a delivery vehicle to make deliveries when business needs dictate (driving record must meet company mandated eligibility requirements).
All other duties as assigned.
Skills, Education, Knowledge, Experience, Abilities Required
Ability to quickly match alphanumeric sequences.
Ability to provide outstanding, friendly and professional customer service.
Must be able to multitask, handling customers on the phone and in the store simultaneously.
Desired
Familiarity with automotive parts, cataloging, weatherly index system, and automotive sales or service.
ASE certification.
Fluency in multiple languages (Spanish highly desired).
Total Compensation Package
Competitive wages and paid time off.
Stock purchase plan and 401(k) with employer contributions starting day one.
Medical, dental, and vision insurance with optional flexible spending account (FSA).
Team member health/ wellbeing programs.
Tuition educational assistance programs.
Opportunities for career growth.
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry, sex, sexual orientation, gender identity, pregnancy, age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information, or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation and position details.
#J-18808-Ljbffr