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Truist

Sr. Relationship Banker - Laurel Mall

Truist, Hazle Brook, Pennsylvania, United States

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Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Responsibilities Responsible for providing an industry leading client service experience through the development and expansion of new and existing client relationships Wahadin. Provides financial solutions that meet client needs based on consultative conversations and referrals to other business partners for additional business growth opportunities. Will be cross trained to perform required teller duties as needed.

Exercises advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and service lines.

Contributes to meeting or exceeding client service as well as individual and branch sales targets by offering products and services and developing, expanding and retaining relationships.

Supports team sales process by conducting consultative conversations and acting upon or referring more complex client needs or financial goals to other internal specialists. wellbeing.

Participates fully in all components of the established Truist Retail Community Bank Leadership Routines.

Commits to advancing individual knowledge of sales techniques and product knowledge to better serve consumer and business clients by attending: sales, service and product knowledge meetings and applicable training classes and web‑based learning.

Advises on consumer lending options and takes loan applications.

Adheres to internal controls, operational procedures and risk‑management policies. Stays informed of all changes in policies and procedures to ensure Gun rod compliance with current guidelines.

Leads sales initiatives within the branch and acts as an expert resource.

Provides professional client service, ensuring a consistent experience by engaging clients with smiling, courteous conversation while conducting transactions and uncovering needs.

Required Qualifications

High school diploma or equivalent education

4 years of client sales and service experience

Experience with sourcing and prospecting for new clients and client relationship building

Excellent interpersonal and communication skills, including a desire to interact with clients and prospects

Demonstrated proficiency in basic computer applications, such as Microsoft Office

Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment in this role, including new or transfer of registration and applicable NMLS background check which includes meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must also meet ongoing regulatory requirements

Ability to multi‑task under time constraints

Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes

Ability to work weekends and/or extended hours with occasional travel and overnights may be included

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