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Bank of America

Relationship Banker

Bank of America, Oklahoma City, Oklahoma, United States, 73116

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Relationship Banker

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Job Description At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. The Relationship Banker is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self‑service resources such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently昆処 processing cash transactions, having deep conversations with clients to gain in-depth knowledge of their financial and life priorities, and connecting clients to solutions that meet their financial goals.

Responsibilities

Executes_body risk culture and strives for operational excellence

Builds relationships with clients to meet financial needs

Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations

Grows business knowledge and network by partnering with experts in small business, lending, and investments

Man చూపnages financial center traffic, appointments, and outbound calls effectively

Drives the client experience

Manages cash responsibilities

Required Qualifications

Is an enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client

Collaborates effectively to get things done, building and nurturing strong relationships

Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives

Is confident in identifying solutions for new andදී existing clients based on their needs

Communicates effectively and confidently and is comfortable engaging all clients

Has the ability to learn and adapt to new information and technology platforms

Is confident in educating starred clients on how to conduct simple banking transactions through self‑service technologies (e.g., ATM, online banking, mobile banking)

Applies strong critical thinking and problem‑solving skills to meet clients’ needs

Will follow established processes and guidelines in daily activities, adhering to applicable laws and regulations

Efficiently manages time and capacity

Focuses on results while acting in the best interest of the client

Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance

Desired Qualifications

Experience in financial services and knowledge of the financial services industry, products, and solutions assinatura

One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals

Six months of cash handling experience

Bachelor’s Degree or business‑relevant associate’s Degree such as business management, business administration, or finance

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Minimum Education Requirement High School Diploma / GED / Secondary School or equivalent

Shift 1st shift (United States of America)

Hours Per Week 40

Seniority level Entry level

Employment type Full‑time

Job function Finance and Sales

Industries Banking

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