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Jonesbororealtycompany

Customer Representative Service

Jonesbororealtycompany, Jonesboro, Arkansas, us, 72402

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JOB TITLE :Customer Service Representative JOB SUMMARY:(Remote)

Jonesbororealtycompany is a leading real estate company that has been serving the Jonesboro community for over 20 years. Our mission is to provide exceptional service to our clients by helping them find their dream homes or properties. We pride ourselves on our knowledgeable and dedicated team of professionals who are committed to providing the best customer service experience.

Job Overview We are currently seeking a full-time Customer Service Representative to join our team. The ideal candidate will have a passion for providing excellent customer service, strong communication skills, and the ability to work in a fast-paced environment. This is a permanent position with opportunities for growth within the company.

Key Responsibilities

Serve as the first point of contact for all customer inquiries, including phone calls, emails, and in-person interactions

Provide exceptional customer service by actively listening to and addressing customer needs and concerns

Assist customers with inquiries about properties, listings, and other real estate services

Maintain accurate and up-to-date customer records and documentation

Collaborate with other team members to ensure a seamless customer experience

Follow up with customers to ensure their satisfaction and address any issues or concerns

Provide administrative support to the sales team, such as scheduling appointments and preparing documents

Stay up-to-date on industry trends and developments to better serve our customers

Qualifications

High school diploma or equivalent; Bachelor's degree in business or related field preferred

1-2 years of experience in customer service or a related field

Excellent communication and interpersonal skills

Strong problem-solving and decision-making abilities

Proficient in Microsoft Office and other relevant software

Knowledge of the real estate industry is a plus

Ability to multitask and prioritize tasks effectively

Strong attention to detail and organizational skills

We Offer

Competitive salary and benefits package

Opportunities for career growth and development

A supportive and collaborative work environment

Training and resources to help you succeed in your role

The satisfaction of helping customers find their dream homes and properties

If you are passionate about providing exceptional customer service and want to be a part of a dynamic and growing company, we encourage you to apply for this position. Join our team at Jonesbororealtycompany and be a part of helping people find their perfect homes.

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