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Centers Health Care

Resident/Hospitality Ambassador

Centers Health Care, New York, New York, us, 10261

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Resident/Hospitality Ambassador

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Centers Health Care

1 week ago — Be among the first 25 applicants

This range is provided by Centers Health Care. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $25.00/hr - $25.00/hr

Location Beth Abraham Center, Bronx, NY

Qualifications

Must have a background in hospitality

Demonstrate passion & enthusiasm to work with elderly Residents

Min. - high school diploma or equivalent

Experience in LTC Community Relations policies a plus

Excellent interpersonal & communication skills

Ability to multi-task as well as stay on task & concentrate with constant interruptions

Responsibilities

Welcomes new Residents & their families to ensure a smooth, hassle-free move.

Coordinate with housekeeping to ensure resident rooms are clean.

Introduces new Residents & their families to life in our “Home” and shows them around the Facility.

Coordinates between new residents & unit managers to ensure their quick evaluation upon arrival.

Follows up within three days of arrival to ask “How are you doing and what can we do to make it better/easier for YOU”.

Makes three rounds per day on every floor to discuss Residents’ needs and concerns.

Maintains a daily log with questions, concerns and issues raised; and any follow up steps taken.

Submits logs to the Director of Resident Quality daily.

Assists Residents with the discharge process & follows up the next day.

Help where help is needed, be a team player and assist in any problem area.

About us Beth Abraham Center for Rehabilitation and Nursing is a 448-bed rehabilitation and skilled nursing facility with impressive Resident and family satisfaction ratings. A vital part of the Bronx community, the facility has a long history of providing a warm and nurturing environment, allowing each resident to get stronger, healthier, and happier. Our staff is committed to ensuring the highest quality of life for all our residents. We want them to leave Beth Abraham Center with dignity and independence. Beth Abraham Center is a proud member of the Centers Health Care continuum.

Equal Opportunity Employer –M/F/D/V

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Hospitals and Health Care

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