Crete Carrier Corporation
Dedicated Account Associate
Crete Carrier Corporation, North Platte, Nebraska, United States, 69101
Dedicated Account Associate
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Crete Carrier Corporation
Position Summary Coordinates the overall operations of an assigned dedicated account, including overseeing drivers and providing customer service, to ensure loads are delivered safely and timely.
Role And Responsibilities
Assigns loads and routes drivers based upon available hours and customer needs.
Serves as main point-of-contact for an assigned customer base and monitors all customer-specific loads from the time the load is tendered until it is delivered.
Performs supervisory responsibilities, as needed, to effectively manage drivers including coaching, planning, assigning work, addressing complaints, and resolving problems.
Communicates customer issues and concerns with the appropriate departments as needed.
Monitors trailer pools at assigned customer locations, coordinates movement of trailers when necessary, and provides guidance if trailer detention issues arise.
Validates driver usted hours of service in order to safely and legally facilitate the delivery of loads.
Balances time off requests made by drivers with the operational need to move freight.
Establishes and maintains positive working relationships.
Receives and carries out instructions.
Maintains regular and predictable attendance.
Performs other duties as assigned.
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industry: Transportation/Trucking/Railroad
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at
Crete Carrier Corporation
Position Summary Coordinates the overall operations of an assigned dedicated account, including overseeing drivers and providing customer service, to ensure loads are delivered safely and timely.
Role And Responsibilities
Assigns loads and routes drivers based upon available hours and customer needs.
Serves as main point-of-contact for an assigned customer base and monitors all customer-specific loads from the time the load is tendered until it is delivered.
Performs supervisory responsibilities, as needed, to effectively manage drivers including coaching, planning, assigning work, addressing complaints, and resolving problems.
Communicates customer issues and concerns with the appropriate departments as needed.
Monitors trailer pools at assigned customer locations, coordinates movement of trailers when necessary, and provides guidance if trailer detention issues arise.
Validates driver usted hours of service in order to safely and legally facilitate the delivery of loads.
Balances time off requests made by drivers with the operational need to move freight.
Establishes and maintains positive working relationships.
Receives and carries out instructions.
Maintains regular and predictable attendance.
Performs other duties as assigned.
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industry: Transportation/Trucking/Railroad
Referrals increase your chances of interviewing at Crete Carrier Corporation by 2x.
Sign in to set job alerts for “Dispatcher” roles.
#J-18808-Ljbffr