Nutrient
Account Manager
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About Nutrient At Nutrient, we’re revolutionizing how the world works with documents. Our tools transform static files into intelligent, secure workflows, empowering businesses to innovate faster and smarter. Trusted by thousands of organizations across 80+ countries—including Fortune 500 firms, governments, and industry pioneers—we streamline processes, accelerate digital transformation, and unlock new possibilities.
Your Role at Nutrient Our Account Manager (AM) is responsible for deepening relationships with existing customers, identifying and expanding revenue opportunities, and driving long-term value realization through strategic engagement. This high‑impact role focuses on bridging customer goals with Nutrient’s evolving capabilities, ensuring each account maximizes its potential.
Responsibilities
Own and grow a portfolio of mid‑market and enterprise customer accounts
Develop and execute strategic account plans that align customer goals with Nutrient’s offerings
Identify, pursue, and close expansion opportunities (upsell,ulich cross‑sell) within your customer base
Serve as the primary point of contact for key stakeholders across product, operations, and leadership levels
Partner with Sales, Customer Success and Support to ensure onboarding, adoption, and long‑term satisfaction
Proactively identify and mitigate risks to account health and retention with Customer Success
Drive platform adoption and usage across customer organizations by identifying new use cases and departments
Maintain accurate and up‑to‑date customer records and pipeline forecasts
Present tailored insights, results, and recommendations to internal and external senior decision‑makers that demonstrate business impact
Work cross‑functionally to bring customer feedback to internal teams and influence product direction
Own account‑level fimancing, including expansion pipeline and renewal risk, and provide accurate projections on revenue retention and growth
What You’ll Bring
2–5 years of experience in Account Management, Customer Success, or Sales in a B2B SaaS environment
Demonstrated success expanding enterprise or mid‑market customer accounts
Proven ability to manage multiple relationships, opportunities, and strategic plans simultaneously
Strong communication skills (written and verbal), with an ability to tailor messaging to executive and technical audiences
Confidence presenting data‑driven insights and tying outcomes to business value
Familiarity with Salesforce and/or other CRM tools
Collaborative mindset and comfort working across departments
Friendly and competitive personality with a customer‑first attitude
Self‑starter mentality with the discipline to thrive in a remote and fast‑paced environment
A strong desire to learn, adapt, and evolve with the company
Background in developer tools or technical product selling, with the ability to understand APIs, SDKs, and software development workflows
Who Thrives Here
Collaborators: You collaborate openly, listen actively, and prioritize team success over ego.
Hungry Learners: Rapid learning fuels progress and career growth.
Curious Thinkers: You dig deep to uncover the
"why," valuing understanding over simply being right.
Self‑Starters: You take action without waiting for direction, turning obstacles into opportunities with creativity and persistence.
Owners: You take responsibility for solutions and outcomes, always looking for ways to improve what you can control.
Doers: You’re energized by progress, motivated to create meaningful impact, and eager to tackle challenges.
Why You’ll Love Working Here At Nutrient, we tackle complex challenges to build tools and solutions that reshape how businesses and developers experience and interact with documents. Our culture is centered around continuous growth and collaboration, ensuring every team member has the opportunity to learn, innovate, and drive meaningful change at our company.
We are a globally distributed company, backed by Insight Partners, with a mostly remote team.
Some roles work a hybrid schedule in one of our offices in the US, UK, France, or Austria.
We embrace a low‑meeting culture and prioritize asynchronous communication.
Working time should overlap with most of the team across the US, Europe, and Asia.
If working from the US, you must be located in Florida, Indiana, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, or Virginia for payroll processing.
We offer competitive salaries, comprehensive benefits, and an annual global retreat to celebrate achievements and foster connections.
Past retreats have taken place in locations like Croatia, Spain, and Greece.
Nutrient believes in equal opportunity, and we employ people from many different cultures and countries.
We celebrate diversity and are committed to building a team that represents a variety of backgrounds, skill sets, and perspectives, as well as providing our employees with a work environment free of harassment.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales and Business Development
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About Nutrient At Nutrient, we’re revolutionizing how the world works with documents. Our tools transform static files into intelligent, secure workflows, empowering businesses to innovate faster and smarter. Trusted by thousands of organizations across 80+ countries—including Fortune 500 firms, governments, and industry pioneers—we streamline processes, accelerate digital transformation, and unlock new possibilities.
Your Role at Nutrient Our Account Manager (AM) is responsible for deepening relationships with existing customers, identifying and expanding revenue opportunities, and driving long-term value realization through strategic engagement. This high‑impact role focuses on bridging customer goals with Nutrient’s evolving capabilities, ensuring each account maximizes its potential.
Responsibilities
Own and grow a portfolio of mid‑market and enterprise customer accounts
Develop and execute strategic account plans that align customer goals with Nutrient’s offerings
Identify, pursue, and close expansion opportunities (upsell,ulich cross‑sell) within your customer base
Serve as the primary point of contact for key stakeholders across product, operations, and leadership levels
Partner with Sales, Customer Success and Support to ensure onboarding, adoption, and long‑term satisfaction
Proactively identify and mitigate risks to account health and retention with Customer Success
Drive platform adoption and usage across customer organizations by identifying new use cases and departments
Maintain accurate and up‑to‑date customer records and pipeline forecasts
Present tailored insights, results, and recommendations to internal and external senior decision‑makers that demonstrate business impact
Work cross‑functionally to bring customer feedback to internal teams and influence product direction
Own account‑level fimancing, including expansion pipeline and renewal risk, and provide accurate projections on revenue retention and growth
What You’ll Bring
2–5 years of experience in Account Management, Customer Success, or Sales in a B2B SaaS environment
Demonstrated success expanding enterprise or mid‑market customer accounts
Proven ability to manage multiple relationships, opportunities, and strategic plans simultaneously
Strong communication skills (written and verbal), with an ability to tailor messaging to executive and technical audiences
Confidence presenting data‑driven insights and tying outcomes to business value
Familiarity with Salesforce and/or other CRM tools
Collaborative mindset and comfort working across departments
Friendly and competitive personality with a customer‑first attitude
Self‑starter mentality with the discipline to thrive in a remote and fast‑paced environment
A strong desire to learn, adapt, and evolve with the company
Background in developer tools or technical product selling, with the ability to understand APIs, SDKs, and software development workflows
Who Thrives Here
Collaborators: You collaborate openly, listen actively, and prioritize team success over ego.
Hungry Learners: Rapid learning fuels progress and career growth.
Curious Thinkers: You dig deep to uncover the
"why," valuing understanding over simply being right.
Self‑Starters: You take action without waiting for direction, turning obstacles into opportunities with creativity and persistence.
Owners: You take responsibility for solutions and outcomes, always looking for ways to improve what you can control.
Doers: You’re energized by progress, motivated to create meaningful impact, and eager to tackle challenges.
Why You’ll Love Working Here At Nutrient, we tackle complex challenges to build tools and solutions that reshape how businesses and developers experience and interact with documents. Our culture is centered around continuous growth and collaboration, ensuring every team member has the opportunity to learn, innovate, and drive meaningful change at our company.
We are a globally distributed company, backed by Insight Partners, with a mostly remote team.
Some roles work a hybrid schedule in one of our offices in the US, UK, France, or Austria.
We embrace a low‑meeting culture and prioritize asynchronous communication.
Working time should overlap with most of the team across the US, Europe, and Asia.
If working from the US, you must be located in Florida, Indiana, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, or Virginia for payroll processing.
We offer competitive salaries, comprehensive benefits, and an annual global retreat to celebrate achievements and foster connections.
Past retreats have taken place in locations like Croatia, Spain, and Greece.
Nutrient believes in equal opportunity, and we employ people from many different cultures and countries.
We celebrate diversity and are committed to building a team that represents a variety of backgrounds, skill sets, and perspectives, as well as providing our employees with a work environment free of harassment.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales and Business Development
#J-18808-Ljbffr