SGL Carbon
Human Resources and Talent Acquisition Leader
We are a technology-based and a global leader in the друг development and manufacture of
carbon-based solutions . Our materials and products made from
specialty graphite ,
carbon fibers
and
composites
serve many industries that are shaping the trends of the future: climate friendly mobility, semiconductor technology, LED, solar and wind energy. We also develop solutions for the chemical sector and numerous industrial applications that are both forward-looking and reliable. We are driven to grow with products and technologies that benefit society and reduce environmental impact.
With around
4,700 employees
at
29 sites
in Europe, North America and Asia, we generated sales of
1,0 billion euros
in fiscal 2024.
Summary of Job Content Provides support to Area Sales Managers and VP-Sales, as part the Commercial Order Processing team.
Supports Order Entry and RFQs for the Americas.
Provides invoicing of progress billings and follow‑up on payments.
Supports the Letter of Credit process, as well as other financial instruments.
Provides back‑office support for the sales department.
Key Accountabilities
Provides support for Aftermarket Sales and Equipment Sales
Organize daily sales back‑office activities, such as – but not limited to:
Invoicing of Progress Billings
Support the Letter of Credit process
Performing market research with guidance of sales team
Gathering and processing research market and marketing data
Assist and coordinate with sales team
Organizing and assisting sales team’s calendar
Support sales team in pre‑sales and post‑sales activities
Proactively improve and maintain CRM data quality and integrity
Support customers with RFQs and corresponding quotations
Support Field Service planning, etc.
Entering orders within SAP
Tracking open invoices and following up on late payments
Education
Associate’s degree or equivalent experience
Experience
1-2 years’ experience in customer service/technical customer service
Chemical industry experience will be a plus
Fluent English, additional (Spanish, German) is a plus.
Preferred Skills
Some familiarity with reading and understanding technical documents such as blueprints, parts list etc.
SAP-system software.
Knowledge of machining & manufacturing of chemical process equipment is a plus.
Seniority level Associate
Employment type Full‑time
Job function Sales, Customer Service, and Administrative
Industries Manufacturing and Aviation and Aerospace Component Manufacturing
Benefits
Medical insurance
Vision insurance
401(k)
Disability insurance
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carbon-based solutions . Our materials and products made from
specialty graphite ,
carbon fibers
and
composites
serve many industries that are shaping the trends of the future: climate friendly mobility, semiconductor technology, LED, solar and wind energy. We also develop solutions for the chemical sector and numerous industrial applications that are both forward-looking and reliable. We are driven to grow with products and technologies that benefit society and reduce environmental impact.
With around
4,700 employees
at
29 sites
in Europe, North America and Asia, we generated sales of
1,0 billion euros
in fiscal 2024.
Summary of Job Content Provides support to Area Sales Managers and VP-Sales, as part the Commercial Order Processing team.
Supports Order Entry and RFQs for the Americas.
Provides invoicing of progress billings and follow‑up on payments.
Supports the Letter of Credit process, as well as other financial instruments.
Provides back‑office support for the sales department.
Key Accountabilities
Provides support for Aftermarket Sales and Equipment Sales
Organize daily sales back‑office activities, such as – but not limited to:
Invoicing of Progress Billings
Support the Letter of Credit process
Performing market research with guidance of sales team
Gathering and processing research market and marketing data
Assist and coordinate with sales team
Organizing and assisting sales team’s calendar
Support sales team in pre‑sales and post‑sales activities
Proactively improve and maintain CRM data quality and integrity
Support customers with RFQs and corresponding quotations
Support Field Service planning, etc.
Entering orders within SAP
Tracking open invoices and following up on late payments
Education
Associate’s degree or equivalent experience
Experience
1-2 years’ experience in customer service/technical customer service
Chemical industry experience will be a plus
Fluent English, additional (Spanish, German) is a plus.
Preferred Skills
Some familiarity with reading and understanding technical documents such as blueprints, parts list etc.
SAP-system software.
Knowledge of machining & manufacturing of chemical process equipment is a plus.
Seniority level Associate
Employment type Full‑time
Job function Sales, Customer Service, and Administrative
Industries Manufacturing and Aviation and Aerospace Component Manufacturing
Benefits
Medical insurance
Vision insurance
401(k)
Disability insurance
#J-18808-Ljbffr