Dynamic Homes, LLC.
Warranty Specialist
Dynamic Homes, a division of Ho-Chunk, Inc., is seeking a Warranty Specialist to coordinate and perform warranty repairs and product replacements for completed homes in accordance with established warranty, standards, and maintenance guidelines. This role serves as a primary liaison between customers, homeowners, authorized builders, and internal departments to ensure timely resolution of warranty-related concerns while delivering exceptional customer service.
Position Summary The Warranty Specialist is responsible for coordinating and performing warranty repairs and product replacements for completed homes. The role serves as a primary liaison between customers, homeowners, authorized builders, and internal departments to ensure timely resolution of warranty-related concerns while delivering exceptional customer service.
Location Detroit Lakes, MN
Job Type Full-time – Monday through Friday; hours vary based on job duties, with some overnight travel required.
Compensation & Benefits
Salary Range: $26.00 to $32.00 per hour
Medical, dental, and vision insurance
Short-term and long-term disability insurance
Basic life insurance at no cost to the employee
Optional voluntary life insurance
Cybersecurity protection benefits
Flexible Spending Account (FSA) options
Employee incentive
401(k) – Pre‑Tax Deferral and Roth Deferral with 100% match on the first 3% contributed and 50% match on the next 2%
About Ho-Chunk, Inc. & Dynamic Homes Ho‑Chunk, Inc. is the award‑winning economic development corporation of the Winnebago Tribe of Nebraska. Its mission is to drive long‑term economic growth and create meaningful employment opportunities for Tribal members. Through a diverse portfolio of businesses, Ho‑Chunk, Inc. supports community development while preserving culture and strengthening sovereignty.
Dynamic Homes is a division of Ho‑Chunk, Inc. that designs and manufactures highly customized modular homes for communities across Minnesota, North Dakota, South Dakota, Iowa, Wisconsin, and Nebraska. The company specializes in single‑family and multi‑family modular housing, ranging from two‑unit buildings to large‑scale apartment complexes. With a focus on innovation, streamlined processes, and builder partnerships, Dynamic Homes delivers efficient and high‑quality housing solutions. Its commitment to craftsmanship and customer collaboration drives long‑term value in residential construction.
Core "NATIVE" Values
Native American Owned & Proud – Serving the Winnebago Tribe of Nebraska
Accountable – To always do what’s right
Team‑Focused – For inclusive progress
Innovative – In creating solutions
Visionary – In our purpose and direction
Excellence – Through learning and performance
Key Responsibilities
Serve as a liaison between the company, customers, homeowners, and authorized builders regarding warranty and service needs
Independently determine appropriate resolutions for warranty and service issues or collaborate with authorized builders as needed
Perform warranty service work, including carpentry, drywall repair, basic electrical and plumbing tasks, and installation or repair of windows, doors, toilets, faucets, and related components
Identify materials and products required for warranty and service calls and coordinate with customer service for fulfillment
Complete detailed documentation for each warranty or service call, including notes on additional repairs required
Perform shortage work, capital projects, or maintenance tasks as assigned
Communicate regularly with customer service regarding completed calls and any unforeseen delays
Coordinate weekly service schedules with customer service
Report customer concerns, grievances, or product quality issues to appropriate departments
Maintain proper use, care, and maintenance of company tools, equipment, and vehicles
Provide outstanding customer service to both internal and external customers
Maintain positive working relationships to promote a cooperative and productive work environment
Follow good housekeeping practices to support safety, efficiency, and morale
Perform other related duties as assigned
Qualifications & Experience
Associate degree (A.A.) or equivalent from a two‑year college or technical school, OR six months to one year of related experience and/or training, OR an equivalent combination of education and experience
Previous home construction experience and blueprint reading preferred
Ability to read, comprehend, and write simple instructions, correspondence, and reports
Ability to perform basic mathematical calculations, including percentages, measurements, and geometry
Strong problem‑solving skills with the ability to apply common sense to routine situations
Proficiency with Microsoft Office and manufacturing‑related software
Valid driver’s license required
Competencies
Leadership
Teamwork Orientation
Technical Capacity
Communication Proficiency
Initiative
Decision Making
Customer/Client Focus
Work Environment & Physical Requirements
Occasional exposure to moving mechanical parts and manufacturing environments
Moderate noise levels; safety glasses and hearing protection may be required in certain areas
Regular communication requiring talking and hearing
Frequent lifting and carrying up to 25 pounds and occasional lifting up to 100 pounds
Occasional walking and physical activity related to service work
Schedule & Travel
Full‑time position with hours varying based on service needs
Typical work schedule is Monday through Friday
Overnight travel may be required
Weekly travel to customer and job sites is required
Why Join This Team?
A mission‑driven culture dedicated to economic advancement and community impact
Guided by strong NATIVE values and tribal‑owned purpose
Career stability and opportunities across diverse industries
A collaborative work environment that encourages innovation and professional growth
Our Commitment to Diversity Dynamic Homes, LLC is an equal‑opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, physical disability, sexual orientation, gender identity, veteran status, or any other protected status. Preference may be extended to persons of Indian descent in accordance with applicable laws.
Seniority Level Entry level
Employment Type Full‑time
Job Function Sales and Business Development
Industry Construction
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Position Summary The Warranty Specialist is responsible for coordinating and performing warranty repairs and product replacements for completed homes. The role serves as a primary liaison between customers, homeowners, authorized builders, and internal departments to ensure timely resolution of warranty-related concerns while delivering exceptional customer service.
Location Detroit Lakes, MN
Job Type Full-time – Monday through Friday; hours vary based on job duties, with some overnight travel required.
Compensation & Benefits
Salary Range: $26.00 to $32.00 per hour
Medical, dental, and vision insurance
Short-term and long-term disability insurance
Basic life insurance at no cost to the employee
Optional voluntary life insurance
Cybersecurity protection benefits
Flexible Spending Account (FSA) options
Employee incentive
401(k) – Pre‑Tax Deferral and Roth Deferral with 100% match on the first 3% contributed and 50% match on the next 2%
About Ho-Chunk, Inc. & Dynamic Homes Ho‑Chunk, Inc. is the award‑winning economic development corporation of the Winnebago Tribe of Nebraska. Its mission is to drive long‑term economic growth and create meaningful employment opportunities for Tribal members. Through a diverse portfolio of businesses, Ho‑Chunk, Inc. supports community development while preserving culture and strengthening sovereignty.
Dynamic Homes is a division of Ho‑Chunk, Inc. that designs and manufactures highly customized modular homes for communities across Minnesota, North Dakota, South Dakota, Iowa, Wisconsin, and Nebraska. The company specializes in single‑family and multi‑family modular housing, ranging from two‑unit buildings to large‑scale apartment complexes. With a focus on innovation, streamlined processes, and builder partnerships, Dynamic Homes delivers efficient and high‑quality housing solutions. Its commitment to craftsmanship and customer collaboration drives long‑term value in residential construction.
Core "NATIVE" Values
Native American Owned & Proud – Serving the Winnebago Tribe of Nebraska
Accountable – To always do what’s right
Team‑Focused – For inclusive progress
Innovative – In creating solutions
Visionary – In our purpose and direction
Excellence – Through learning and performance
Key Responsibilities
Serve as a liaison between the company, customers, homeowners, and authorized builders regarding warranty and service needs
Independently determine appropriate resolutions for warranty and service issues or collaborate with authorized builders as needed
Perform warranty service work, including carpentry, drywall repair, basic electrical and plumbing tasks, and installation or repair of windows, doors, toilets, faucets, and related components
Identify materials and products required for warranty and service calls and coordinate with customer service for fulfillment
Complete detailed documentation for each warranty or service call, including notes on additional repairs required
Perform shortage work, capital projects, or maintenance tasks as assigned
Communicate regularly with customer service regarding completed calls and any unforeseen delays
Coordinate weekly service schedules with customer service
Report customer concerns, grievances, or product quality issues to appropriate departments
Maintain proper use, care, and maintenance of company tools, equipment, and vehicles
Provide outstanding customer service to both internal and external customers
Maintain positive working relationships to promote a cooperative and productive work environment
Follow good housekeeping practices to support safety, efficiency, and morale
Perform other related duties as assigned
Qualifications & Experience
Associate degree (A.A.) or equivalent from a two‑year college or technical school, OR six months to one year of related experience and/or training, OR an equivalent combination of education and experience
Previous home construction experience and blueprint reading preferred
Ability to read, comprehend, and write simple instructions, correspondence, and reports
Ability to perform basic mathematical calculations, including percentages, measurements, and geometry
Strong problem‑solving skills with the ability to apply common sense to routine situations
Proficiency with Microsoft Office and manufacturing‑related software
Valid driver’s license required
Competencies
Leadership
Teamwork Orientation
Technical Capacity
Communication Proficiency
Initiative
Decision Making
Customer/Client Focus
Work Environment & Physical Requirements
Occasional exposure to moving mechanical parts and manufacturing environments
Moderate noise levels; safety glasses and hearing protection may be required in certain areas
Regular communication requiring talking and hearing
Frequent lifting and carrying up to 25 pounds and occasional lifting up to 100 pounds
Occasional walking and physical activity related to service work
Schedule & Travel
Full‑time position with hours varying based on service needs
Typical work schedule is Monday through Friday
Overnight travel may be required
Weekly travel to customer and job sites is required
Why Join This Team?
A mission‑driven culture dedicated to economic advancement and community impact
Guided by strong NATIVE values and tribal‑owned purpose
Career stability and opportunities across diverse industries
A collaborative work environment that encourages innovation and professional growth
Our Commitment to Diversity Dynamic Homes, LLC is an equal‑opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, physical disability, sexual orientation, gender identity, veteran status, or any other protected status. Preference may be extended to persons of Indian descent in accordance with applicable laws.
Seniority Level Entry level
Employment Type Full‑time
Job Function Sales and Business Development
Industry Construction
#J-18808-Ljbffr