Guardian Tax
At
Guardian教材](ה) (Guardian Tax), our Retention team plays a critical role in protecting the client experience and ensuring long-term success उपकरणअप. If you’re confident on the phone, thrive in a structured environment, and know how to turn difficult conversations into wins—you’ll fit right in.
What You’ll Do
Make
outbound calls only
to existing Guardian Tax clients
Address concerns, de-escalate issues, and reinforce the value of our services
Retain clients through professionalism, empathy, and clear communication
Accurately document call outcomes and client interactions
Work closely with internal teams to resolve issues and support client success
Compensation
$18/hour base pay
Performance bonuses with the ability to earn an
effective hourly rate of $23–$24
Full-time, steady hours with consistent expectations
Schedule & Location
Full-time
In-office only
(no remote or hybrid options)
What We’re Looking For
Strong phone presence and communication skills
Ability to handle objections and sensitive conversations calmly
Reliable, professional, and coachable
Prior call‑center, retention, or customer service experience is a plus
Why Guardian Tax
Structured role with clear expectations
Supportive leadership and team environment
Opportunity to earn more through performance—not commissions
Work that directly impacts client outcomes and company success
If you’re dependable, persuasive, and ready to grow in a fast‑paced office environment, we’d love to hear from you.
Apply now and join the Guardian Tax Retention Team.
#J-18808-Ljbffr
Guardian教材](ה) (Guardian Tax), our Retention team plays a critical role in protecting the client experience and ensuring long-term success उपकरणअप. If you’re confident on the phone, thrive in a structured environment, and know how to turn difficult conversations into wins—you’ll fit right in.
What You’ll Do
Make
outbound calls only
to existing Guardian Tax clients
Address concerns, de-escalate issues, and reinforce the value of our services
Retain clients through professionalism, empathy, and clear communication
Accurately document call outcomes and client interactions
Work closely with internal teams to resolve issues and support client success
Compensation
$18/hour base pay
Performance bonuses with the ability to earn an
effective hourly rate of $23–$24
Full-time, steady hours with consistent expectations
Schedule & Location
Full-time
In-office only
(no remote or hybrid options)
What We’re Looking For
Strong phone presence and communication skills
Ability to handle objections and sensitive conversations calmly
Reliable, professional, and coachable
Prior call‑center, retention, or customer service experience is a plus
Why Guardian Tax
Structured role with clear expectations
Supportive leadership and team environment
Opportunity to earn more through performance—not commissions
Work that directly impacts client outcomes and company success
If you’re dependable, persuasive, and ready to grow in a fast‑paced office environment, we’d love to hear from you.
Apply now and join the Guardian Tax Retention Team.
#J-18808-Ljbffr